Top Remote Jobs in Phoenix, AZ

Manages customer accounts for Axalta’s automotive coatings business, serving as the primary customer contact, maintaining satisfaction and retention, executing account plans, communicating product and service value, resolving issues, documenting interactions in Salesforce, supporting distributor management, and leading paint conversion efforts. The role requires collaboration with regional teams, strong customer support skills, automotive refinish industry knowledge, and travel to customer sites across Illinois and surrounding areas.

Lead, coach, and develop a team of Account Executives while driving revenue performance. Responsibilities include pipeline and forecast management, deal strategy, sales methodology coaching, CRM reporting, onboarding, executive engagement, and cross-functional go-to-market improvement. The role manages approximately four to five AEs, supports complex healthcare technology sales cycles, and helps scale sales processes and team culture.

Owns HCP and B2B event marketing as a demand-generation channel, managing strategy, budgets, sponsorships, webinars, trade shows, speaking engagements, vendors, logistics, and event teams. Builds attribution and ROI reporting to connect event spend with qualified pipeline and revenue. Partners with sales, leadership, partnerships, and marketing teams; develops event staff and contractors; and represents the company at live and virtual events.

Manages PR and communications logistics, including agency deliverables, bylined articles, campaign copy, press releases, and internal reviews. Ensures marketing content remains on-brand, consistent, and aligned with company voice and AP style. Coordinates product marketing teams, subject matter experts, and external agencies while tracking deadlines, action items, and multiple workstreams.

The Client Success Manager manages client relationships and member engagement programs across the Midwest. Responsibilities include developing revenue growth plans, analyzing engagement data, coordinating onsite and virtual events, supporting account implementations, preparing client materials, managing client interactions, and collaborating with Marketing, Clinical Operations, Technology, Data Science, and Product teams. The role requires at least three years of client success, marketing, or member experience and up to 50% travel.

Leads ERP consulting engagements and multi-phase implementations, including process analysis, solution design, project delivery, client training, testing, go-live support, troubleshooting, and scope management. Mentors consulting staff, supports sales engineering and product demonstrations, manages client communications, and oversees engagement profitability and billable targets. Requires master-level competency in NetSuite, Sage, or related ERP products and experience leading concurrent projects and implementation teams.

Provides technical customer support to online merchants through live chat, email, and occasional phone calls. Troubleshoots issues, gathers context, escalates bugs to engineering, identifies trends, and recommends improvements. The role also contributes to documentation, best practices, incident reporting, and merchant product expertise while collaborating within a remote swarm-support model.

The Learning Specialist facilitates virtual and onsite training across operations, leadership, customer care, and other programs. Responsibilities include learner engagement, classroom management, attendance and training records, technical support, stakeholder collaboration, feedback analysis, content reviews, pilot programs, and continuous improvement. The role evaluates learning effectiveness, supports facilitator readiness, maintains curriculum standards, and adapts delivery to diverse audiences and changing business needs.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.