Top Remote Jobs in Phoenix, AZ

Provides empathetic customer support to members through phone and email, assisting with onboarding, account setup, questions, and financial solution guidance. The role requires documenting interactions, handling high-volume inbound calls, collaborating with teammates, and maintaining strong communication. It is fully remote with optional office access in Tempe, Arizona, and offers career progression opportunities.

Resolve payroll tax notices for customers by researching discrepancies and tax laws, communicating with tax agencies, documenting cases, and collaborating with compliance and tax operations teams. Manage a daily queue, meet deadlines, explain complex issues clearly, use AI tools, and provide proactive customer support while identifying process improvements and escalating complex cases when needed.

Support SMB sales by providing technical expertise for wireless solutions: design and present solutions, analyze network and in-building coverage, assist with coverage requests, join customer meetings and site visits, maintain expert device and network knowledge, and collaborate with in-market sales teams to drive adoption.

Own the Phoenix territory by driving new sales, expanding existing accounts, and developing OCS partner relationships. Responsibilities include prospecting, lead generation, deal closing, partner enablement, customer meetings, product adoption, pipeline management in Salesforce, forecasting, account planning, and reactivating underperforming partners. The role requires regular partner visits, independent territory management, data-driven prioritization, and consistent achievement of bookings, expansion, and revenue goals.

Manage temperature-controlled and perishable cargo claims from filing through resolution. Investigate freight losses, negotiate settlements, coordinate salvage or disposal, validate documentation, reconcile claim-related finances, and maintain accurate records. Monitor cold-chain compliance, carrier standards, and operational risks while collaborating with customers, carriers, legal, sales, and risk teams. Escalate complex claims and identify trends affecting carrier performance and financial exposure.

Build and scale Cloudflare’s channel partner ecosystem across the Southeast and MidAtlantic. Develop regional partner plans, drive partner-sourced revenue, coordinate enablement and technical training, generate pipeline through joint go-to-market initiatives, and align partners with direct sales teams. Manage QBRs, territory planning, partner health checks, and competency development while using analytics and AI tooling to optimize partner growth. Travel within the assigned territory 30–50% of the time.

Own and scale Nasuni’s Marketing PMO by designing planning cadences, governance, intake processes, work-management infrastructure, metrics, and cross-functional operating models. Lead strategic programs involving marketing, IT, sales operations, finance, acquisitions, and transformation initiatives. Optimize Smartsheet, improve execution visibility and predictability, manage dependencies and risks, and implement AI-enabled workflows with appropriate validation and human accountability.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.

Individual contributor responsible for growing and managing enterprise accounts across retail, financial services, and healthcare. Build integrated facilities solutions, engage C-level executives, maintain pipeline and forecast accuracy, support inside sales, and partner with customer success to expand national customer relationships and meet annual quota.

Leads global, full-funnel media strategy and activation for Shark Home across North America and international markets. Owns media budgets, develops launch and category campaigns, optimizes investments using audience analytics and media mix modeling, and manages agency partnerships. Partners with Brand, Creative, Social, PR, Sales, and CX teams while driving media innovation, transformation, team leadership, and executive-level performance reporting.