Top Remote IT Jobs

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead IT operations and support for a rapidly growing fintech: maintain and upgrade systems, manage endpoints (Mac/Windows/ChromeOS), run MDM and Google Workspaces, mentor staff, define metrics, lead large IT projects, manage vendors and office technology, implement cybersecurity controls, expand support coverage, and travel internationally twice yearly.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Provide first-line technical support for clinicians and staff: troubleshoot desktops, laptops, printers, mobile devices and Cerner/EHR issues; manage user accounts, document tickets, assist onboarding, support upgrades, and participate in on-call rotation while ensuring HIPAA compliance.

Manage day-to-day IT operations including device procurement, provisioning, maintenance, endpoint security, access provisioning, and helpdesk support. Administer San Jose office networking, server room, and videoconferencing systems and provide remote support to the Hong Kong office. Support procurement, vendor coordination, IT training, and contribute to device management and security strategy.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Onsite IT Support Specialist and site lead for Zip’s NYC office. Provide helpdesk support, manage Zoom/conference equipment, Wi‑Fi, printers, and Mac/Windows hardware. Handle onboarding/offboarding, laptop lifecycle logistics, asset tracking, and provisioning. Administer cloud services (Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom). Maintain runbooks/SOPs and coordinate with Workplace and InfoSec to ensure device compliance.

Senior IT support engineer responsible for enterprise endpoint/device management, enforcing architecture standards, scripting/automation, software deployment, and escalations. Serves as SME for projects, leads troubleshooting of complex issues, ensures change control and compliance, provides coaching and training, documents processes, and coordinates with engineering, networking, security, and vendors. On-call support and some travel required.

Manage, design, install, support, and maintain VMware virtual environments and virtual-based systems. Administer Red Hat Linux and Windows Server OS, support email systems (MS Exchange/O365 preferred), troubleshoot issues, lead tasks, and communicate effectively to manage multiple priorities.

Serve as Tier II escalation for complex IT issues across Microsoft 365 and collaboration tools. Administer identity/access (Entra ID, SSO, MFA), manage SaaS permissions, oversee device imaging, shipping, and inventory, support conference AV and VPN access, respond to security alerts, maintain Confluence knowledge base, partner with vendors, and improve support workflows for ~260–400 users.

Provide overnight remote IT support as the dedicated technical resource: troubleshoot Mac and Windows issues, manage tickets to SLAs, provision devices and accounts, run MDM and network deployments, support onboarding/offboarding, maintain asset inventory and documentation, ensure SOC2/HIPAA compliance, and mentor junior staff.

Lead a team of application support engineers to ensure reliable operation of enterprise applications. Oversee incident triage, SLA-driven resolution, root cause analysis, change advisory board, ITSM processes (ITIL/SIAM), vendor coordination, release management, and continual service improvement while managing staffing, schedules, performance, and stakeholder communication.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.

Provide first-line support for customers and internal staff: triage and resolve issues, reproduce and document product bugs, perform straightforward fixes, manage accounts/access, track tickets to resolution, maintain help docs, and collaborate with engineers to reduce repeat tickets.

Lead IT strategy and roadmap for a high-growth SaaS company: modernize systems and tooling, embed security/compliance and AI governance, partner cross-functionally, rationalize tooling, improve employee IT experience, and build and develop the IT team.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide technical systems support for IT environments, troubleshoot and resolve user/system issues, maintain and monitor systems, and ensure work is performed within required U.S. locations and citizenship constraints.

Provide Tier 1 technical support and customer service via phone and chat to resolve end-user computer issues. Triage, document, escalate incidents, perform remote troubleshooting and software installations, and use help-desk tracking tools. Maintain support metrics, obtain position-specific certifications, coordinate with other IT teams, and work scheduled evening and weekend shifts from a designated home workspace.

Provide front-line technical support and customer service via phone and ticketing (ConnectWise). Troubleshoot hardware/software (Windows, macOS, MS Office), escalate as needed, document resolutions, perform occasional onsite visits, and meet service desk performance metrics.