Top Remote IT Jobs

Lead SEON’s global IT and systems administration function across multiple markets. Own IT service delivery, help desk operations, onboarding and offboarding, device provisioning, SaaS and access management, SLAs, vendor relationships, office infrastructure, documentation, and automation. Build scalable support processes, reduce reactive ticket volume, develop the global IT team, and partner with People, Security, Workplace & Facilities, and the COO on operational continuity.

Administer Windows, Linux, virtualized systems, networks, Microsoft 365, identities, endpoints, backups, and security controls. Provide Tier 2 and Tier 3 support, resolve infrastructure issues, manage patching and vulnerabilities, onboard and offboard employees, maintain documentation, track assets and licenses, and automate routine IT tasks. The hybrid role requires on-site work in Maryland several days per week.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Provides frontline technical support for MacBooks, PCs, software, networks, Salesforce, and Jira. Troubleshoots hardware, software, connectivity, audio, and application issues; supports remote employees; trains users; documents resolutions; maintains knowledge resources; and escalates complex problems to higher-level IT staff.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Leads a systems administration team, managing staffing, priorities, on-call coverage, infrastructure, security tools, enterprise platforms, IT service delivery, incidents, compliance, and automation. The role provides hands-on technical escalation support, oversees Microsoft infrastructure and cloud connectivity, improves operational processes, and partners with IT leadership and cross-functional teams on business initiatives. It is remote within Florida.

Provide hands-on IT administration for approximately 230 employees across macOS and Windows. Responsibilities include Tier 1 and Tier 2 support, SaaS and identity administration, endpoint management, onboarding and offboarding, asset inventory, compliance reporting, workflow monitoring, scripting, documentation, lab and VDI support, and vendor coordination.

Administers, configures, secures, maintains, and optimizes Workday across HCM, Finance, Payroll, and Student functions. Supports enterprise applications, access management, tenant administration, releases, integrations, troubleshooting, testing, documentation, and compliance. Collaborates with technical and functional stakeholders to translate requirements into configurations, improve processes, resolve issues, and maintain data integrity. Provides technical guidance, training, and mentorship to application administrators.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Own corporate IT operations across identity, access, macOS devices, SaaS applications, hardware, onboarding, offboarding, and employee support. Administer SSO and MDM platforms, manage SaaS licenses and vendors, automate repetitive workflows, maintain documentation and asset inventories, support office IT, and assist with security controls, access reviews, compliance audits, and evidence collection.

Provides first-line and tier-two technical support for enterprise applications, user access, computers, mobile devices, networks, audiovisual systems, and banking equipment. Provisions access using least-privilege controls, resolves tickets within service levels, performs hardware and software installations, maintains system configurations, documents procedures, develops knowledgebase content, supports compliance requirements, and escalates unresolved or security-related issues.

Leads IT service delivery across more than 250 distributed veterinary hospitals. Manages internal resources, an MSP relationship, vendors, service metrics, escalations, customer experience, and technical support. Oversees Microsoft 365, infrastructure, endpoint, identity, networking, security, and cloud operations while troubleshooting complex issues. Leads enterprise technology projects including hospital onboarding, infrastructure modernization, cybersecurity improvements, application migrations, and vendor transitions. Produces operational reporting and advises executive leadership.

Manages day-to-day administration and support of a digital program management platform. Responsibilities include user account and access management, onboarding and training, troubleshooting, data quality monitoring, dashboards and reporting, knowledge repository administration, performance tracking, audits, vendor coordination, requirements documentation, user acceptance testing, and system enhancements.

Provides Tier 1 technical and procedural support through phone, email, and chat. Diagnoses hardware and software issues, researches solutions, documents interactions and resolutions, routes requests, escalates urgent or complex problems, and stays current on system updates. The role also assists senior IT staff and requires strong communication, problem-solving, attention to detail, Windows 11 and Microsoft 365 knowledge, and reliable high-speed internet for remote work.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Provides Tier 2 IT support, troubleshooting desktop, network, application, identity, and endpoint management issues. Escalates incidents, coaches junior analysts, manages major incident communication, supports hardware and software deployments, improves documentation, and participates in root-cause analysis and process improvement.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Provides frontline IT support for students, faculty, and staff by troubleshooting hardware, software, printing, connectivity, accounts, and classroom AV. Prepares and manages Windows and macOS devices using Intune and Jamf, maintains inventory, supports Microsoft 365 and Entra ID access, documents solutions, and escalates complex issues. The role also supports school events, trains junior technicians, and travels between campuses for onsite assistance.

Provide Tier 2/3 technical support for distributed employees across macOS and Windows endpoints, identity and access platforms, collaboration tools, and office technology. Own complex incidents through root-cause resolution, manage endpoint configurations and compliance, improve ITSM workflows and documentation, support onboarding and device lifecycles, and collaborate with Security and IT Engineering. The role also includes mentoring junior analysts and occasional travel to company offices for deployments and events.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Translates business needs into software requirements and solutions, supports the software development lifecycle, creates user stories and process documentation, participates in Agile ceremonies, and provides Tier 2 application support. Troubleshoots incidents, manages workflows, dashboards, access controls, upgrades, vendor coordination, and operational improvements for enterprise software systems. Participates in on-call support and occasional travel for vendor meetings, seminars, and site issues.