Top Remote IT Jobs

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Provide advanced end-user technical support and act as an escalation point. Administer user accounts, access control, Okta and Google Workspace; manage assets and onboarding; lead small-to-medium IT projects; document processes; train users and junior staff; troubleshoot macOS and Windows systems and networking; identify and implement process improvements.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Own Givebutter's IT operations and GRC program: device procurement and MDM, SaaS and identity administration, onboarding/offboarding, Notion permissions governance, IT documentation and self-service, AI tool evaluation/governance, and project-manage SOC 2/ISO 27001/PCI certification via Vanta while partnering with a Security Engineer and third-party IT vendor.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide first-line remote IT help desk support for employees: troubleshoot password/login issues, connectivity, and basic applications; manage and document tickets; escalate complex problems; and improve internal knowledge articles while delivering professional customer service.

Provide remote technical support for hardware, software, and network issues; install, configure, and maintain computer systems and LAN/WAN; troubleshoot system and network problems; assist with VPN setup; use Remedy, Jira, and other IT management tools; collaborate with IT team.

Lead and manage UP42's IT infrastructure and Identity Provider architecture, oversee Apple-focused MDM, enforce endpoint and identity security for SOC 2 compliance, run strategic IT projects, mentor junior IT staff, govern SaaS lifecycle and vendors, manage IT tooling budget, and partner cross-functionally to streamline internal processes.

Provide first-line remote IT support: triage and resolve tickets, troubleshoot hardware/software/connectivity across Windows and macOS, manage AD and Microsoft 365 accounts, support VPN/DNS/TCP-IP networking, maintain knowledge base documentation, and escalate complex issues with context.

Lead IT operations for a multi-site ambulatory surgery network, managing infrastructure, clinical and business systems, security and compliance, service desk, vendor relationships, and IT budgeting. Ensure uptime, drive integrations and migrations, execute DR/BC plans, and report operational metrics while partnering with the CIO on strategy and roadmaps.

Administer, secure, and sustain enterprise Exchange and M365 messaging across multi-network environments. Ensure high availability, mail flow, authentication/PKI, backup/recovery, patching, compliance, and migration/upgrade support. Troubleshoot complex routing, DNS, mobile access, and hybrid integration issues while maintaining documentation, SOPs, and remediation of vulnerabilities to support mission-critical communications.

Administer and maintain a large-scale NGDE thin client and virtual desktop environment, ensuring availability, performance, and security. Monitor infrastructure health, manage consoles/licensing/routing, support backend components, apply patches and firmware, troubleshoot complex authentication and routing issues, and maintain SOPs and documentation while collaborating with network, cybersecurity, and virtualization teams.

Administer and maintain enterprise user profile management systems across physical, VDI, and cloud endpoints. Monitor performance, troubleshoot profile corruption/sync/authentication issues, perform migrations, apply patches and hardening, collaborate with endpoint, storage, and cybersecurity teams, and maintain documentation and SOPs to ensure secure, compliant, and reliable user profile delivery.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Administer and secure enterprise IT and OT environments across sites, supporting Windows Server, virtualization, networking, cloud (Azure/M365), PLC/SCADA integrations, backups, DR, segmentation and Zero Trust initiatives. Provide Tier 2/3 escalation, network/OT troubleshooting, monitoring, documentation, compliance support, and collaborate with infrastructure, security, and manufacturing teams to maintain production uptime.

Provide dedicated remote IT support managing high ticket volumes and SLAs; troubleshoot Mac and Windows systems; provision devices and accounts; support onboarding/offboarding; assist with MDM, network, and hardware rollouts; maintain documentation and compliance (SOC2/HIPAA); configure automations; and mentor junior staff.

Lead IT operations and strategy for enterprise systems, cloud infrastructure, networks, servers, and business applications. Ensure 24/7 production support, implement monitoring and security, manage maintenance/patching/backups, document inventories and processes, coordinate cross-site support, recommend technology improvements, and recruit/lead IT staff while prioritizing and delivering multiple projects.

Design and produce a multi-module workshop series on Agentic AI for IT Support and Data Analytics: create lesson plans, scripts, demos, and 5–8 minute on-camera videos; build 30–45 minute hands-on workshops and performance-based assessments; translate real job tasks into progressive learning aligned to entry-level roles.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.

Provide on-site IT support for NewsNation and WGN-TV newsroom and production environments: administer Windows/macOS/Linux systems, Office 365 and Adobe Creative Cloud, maintain broadcast servers, storage and RAID backups, configure high-speed IP networks and network hardware, troubleshoot desktops/laptops and peripherals, and support local and remote users in a 24/7 live-news setting.

Provide onsite IT support for NewsNation and WGN-TV newsrooms and production: install, maintain, and troubleshoot Windows/macOS/Linux systems, Office365 and Adobe CC, manage servers, RAID storage, playout, graphics and editing systems, configure high-speed IP networks and network gear, repair desktop/laptop hardware, perform backups/restores, and support local and remote users in a 24/7 live-broadcast environment.

Lead and supervise an IT infrastructure team responsible for service delivery, servers, virtualization, storage, networking, security, databases, telephony, data centers, and disaster recovery. Develop and implement plans, policies and procedures, prioritize infrastructure needs, ensure service levels and staffing, resolve infrastructure issues, and provide coaching, performance feedback, and operational oversight.

Support day-to-day IT operations: onboarding/offboarding, laptop and endpoint provisioning and troubleshooting, access management and RBAC support, compliance/audit evidence collection, and improving runbooks and operational processes to reduce repeat issues.

Provide remote technical support for clients, troubleshooting Ubiquity networks, VoIP/SIP/PBX systems, cloud infrastructure, CCTV, and network buildouts. Respond via phone, email, and remote tools, log tickets, guide clients through setups, and follow up to ensure resolution.