Top Remote Operations & Support Jobs in Kansas City, MO

Leads regional Service Operations strategy, growth, profitability, cash flow, and performance. Oversees operational systems, processes, personnel, and high-performing teams while collaborating with executive leadership. Drives KPI-based performance management, organizational transformation, safety accountability, and achievement of business objectives across a complex matrix organization. This US-based remote executive role requires up to 50% domestic and international travel.

Provides remote customer service support for Allegion affiliates by resolving requests involving orders, returns, warranties, pricing, availability, account credits, and product inquiries. Uses CRM and ERP systems to document interactions, troubleshoot issues, coordinate with internal teams, monitor cases, and meet service-level agreements. Requires product and process training, accurate communication, multitasking, and timely follow-up.

Supports commercial banking payment operations, including wire, ACH, securities, and electronic transaction processing. Performs manual wire entry and repair, follows SWIFT, Fedwire, and CHIPS requirements, supports ACH compliance, fraud and sanctions controls, reconciliations, claims, cash-management setups, reporting, and regulatory requirements. Escalates control weaknesses and documentation errors while developing knowledge of banking operations, risk management, and audit processes.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, social media assistance, SOP adherence, reporting, and team coordination. Requires strong English communication, reliable home-office infrastructure, independent work ability, and availability for graveyard shifts serving US clients.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Reviews, validates, and curates Hindi written and audio content according to SOPs, checklists, and client guidelines. The role checks content and metadata, applies approved corrections, documents defects in internal tools, escalates complex issues, manages queues to meet throughput and SLA targets, and follows security requirements. It also involves repetitive high-volume work, team meetings, calibration sessions, training, and incorporating feedback to improve accuracy.

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.

The Linux Systems Administrator will maintain and troubleshoot Linux systems, support network services, and work on systems integration while collaborating with infrastructure teams.

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.

Support 2–3 senior leaders through executive coordination, project management, client contracting and invoicing, business development research, calendar and travel management, expense reporting, meeting coordination, milestone tracking, and preparation of client-ready documents. The role requires proactive organization, strong client service, confidentiality, independent judgment, and proficiency with Microsoft Office, Teams, SharePoint, and Salesforce in a fully remote environment.