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Top Remote Operations & Support Jobs in Kansas City, MO
eCommerce • Retail
Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.
Payments • Software • Sports
Provides frontline technical support for club management software and connected technologies. Troubleshoots software, POS, hardware, configuration, connectivity, and operational workflow issues; guides technical and nontechnical clients; documents cases; prioritizes work; and escalates issues beyond Level 1 scope. The role is fully remote and supports clients through phone, email, and chat while maintaining product knowledge and service expectations.
Top Skills:
Classic PosClubessentialKdsKiosksMobile PosPeripheral HardwarePoint-Of-Sale SystemsPrintersSalesforce Service CloudZendesk
Other
Reviews high volumes of online video events to determine whether vehicles illegally pass stopped school buses. The role requires accurate, timely decisions, interpretation of jurisdiction-specific laws, achievement of review quotas, video content proficiency, and collaboration with team leads. Reviewers must work remotely from the Eastern Time Zone, maintain required equipment and internet connectivity, attend check-ins and training, and complete at least 20 hours weekly, although workload is not guaranteed.
Top Skills:
High-Speed InternetmacOSExcelMicrosoft Office SuiteMicrosoft WordOnline Timecard SystemsOnline Video Review SystemsScreen SharingWindows 10Windows 11
Edtech
Moderate Udacity scholarship communities by monitoring forums, enforcing community guidelines, providing non-technical student support, encouraging engagement, reporting issues, and coordinating with Community Managers and Udacity representatives. The role requires daily online availability, including evenings and weekends, and is performed remotely as a part-time external contractor.
Healthtech
Placeholder posting for unsolicited or opportunistic resumes. No defined role, responsibilities, or requirements; used to collect candidate resumes for future opportunities.
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Legal Tech
Manage personal injury pre-litigation cases by opening insurance claims, coordinating with carriers, requesting and tracking medical records and police reports, resolving liens and subrogation issues, and preparing cases with lead paralegals for demand drafting. The role focuses on identifying operational bottlenecks, maintaining timely and complete case information, and communicating effectively with clients, attorneys, and partners in a fast-paced, high-volume environment.
Energy
General application for candidates interested in current or future opportunities with PROtect. The company regularly hires NDT Technicians, Technician Assistants, LDAR Technicians, and other field, technical, and professional roles across multiple locations. Applicants’ information will be reviewed by the recruiting team and matched to suitable openings as they become available.
Edtech
Sets up and maintains online-learning course content across student information systems, learning management systems, archives, dashboards, and related tools. Configures LMS integrations, prepares multimedia assets, verifies data, tracks asset usage with SQL and analytics, resolves technical issues, and produces workflow reports. The role requires strong organization, technical aptitude, collaboration, adaptability, and experience with online-learning systems.
Top Skills:
Anthology StudentAtlassian JiraConfluenceCSSD2L BrightspaceGitHTMLInstructure CanvasJavaScriptMicrosoft 365SQLTableau
Professional Services • Consulting
Lead marketing operations for a B2B software company by managing lead, user, and account lifecycles; funnel definitions, scoring, routing, attribution, reporting, and forecasting. Build revenue-loss and budget-to-revenue models, guide global marketing planning, lead performance reviews, and use buyer intent, product engagement, AI, and automation to improve outreach and revenue growth. Own Salesforce and marketing automation systems while partnering with sales and revenue operations.
Top Skills:
AILifecycle PlatformsMarketing Automation PlatformsProspecting ToolsSales Engagement ToolsSalesforceSQL
Information Technology • Consulting
Leads enterprise strategy, growth, value-creation, and corporate development initiatives in partnership with the Chief Strategy Officer and senior leaders. Owns complex cross-functional programs, synthesizes market, customer, financial, and operational insights, prepares executive and board materials, evaluates investments and partnerships, and drives strategic recommendations through execution. The role requires strong judgment, communication, stakeholder influence, and comfort operating independently in ambiguous, fast-paced environments.
Top Skills:
Ai-Enabled WorkflowsAutomation PlatformsBusiness Intelligence Tools
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Top remote Companies in Kansas City, MO Hiring Operations & Support Roles
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