Top Remote Jobs in Indianapolis, IN

Leads Socure’s Workforce go-to-market strategy, sales growth, and commercial execution across HR technology, staffing, screening, payroll, HRIS, and enterprise hiring markets. Builds and mentors a sales team, drives pipeline, forecasting, negotiations, bookings, and revenue attainment, and develops executive relationships with HR and talent leaders. Partners with Product, Marketing, and Account Management on workforce-specific solutions, product-market fit, customer value realization, and industry thought leadership.

Performs daily EBT settlement and reconciliation activities, including bank reconciliations, ACH and wire verification, funding validation, exception research, and financial balancing. Matches transactions across reports, ACH files, and bank statements; investigates out-of-balance conditions; analyzes large transaction datasets; and identifies trends and root causes. Requires accounting knowledge, payment processing or banking experience, advanced Excel skills, accuracy, deadline management, and careful handling of sensitive financial information.

Provides customer service through inbound calls, resolves inquiries and complaints, and maintains accurate records through data entry and system updates. The role also involves document and transaction indexing, quality control, compliance adherence, productivity metrics, and high-volume processing. Candidates need strong computer and multitasking skills, accurate typing, attention to detail, reliable attendance, and the ability to pass background and drug screenings.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Manages complex payment reconciliations, chargebacks, reversals, ACH and Check 21 returns, settlement adjustments, and escalated client or banking issues. Ensures regulatory and policy compliance, identifies failed-payment trends, improves payment workflows, and supports operational efficiency. Mentors less experienced team members, contributes to cross-functional initiatives, and uses reporting tools and sound judgment to resolve high-impact payment problems.

Manages relationships with key biotech and healthcare accounts as the primary customer contact before, during, and after testing. Provides product and service support, coordinates information collection, monitors ordering patterns, resolves operational issues, documents feedback, and collaborates cross-functionally on tailored solutions and process improvements. The role supports customer and patient satisfaction, coordinates internal projects, maintains stakeholder communication, and requires travel up to 60% within the assigned territory and to company meetings.

Lead design and operation of scalable AWS/GCP cloud infrastructure. Build and operate Kubernetes (EKS), Docker, Terraform/Terragrunt, Helm and GitOps workflows. Improve CI/CD with GitHub Actions and ArgoCD, implement monitoring and observability, strengthen security, disaster recovery, and developer self-service automation to improve platform reliability and productivity.

Provide tier 1 B2B SaaS support through phone, email, chat, and ticketing systems. Troubleshoot and resolve customer issues, evaluate and escalate product bugs, contribute to knowledge-base content, improve support processes, and collaborate cross-functionally while delivering timely, empathetic assistance.

Own Felix’s U.S. fintech partner ecosystem, including banks, payment processors, stablecoin issuers, yield providers, and credit infrastructure vendors. Lead infrastructure strategy, partner performance, commercial negotiations, product and engineering alignment, compliance coordination, and vendor sourcing. Build partnership processes and hire a team of partnership managers while enabling new financial products and scalable money movement capabilities.

Own Felix’s U.S. fintech partner ecosystem, including banks, payment processors, stablecoin issuers, yield providers, and credit infrastructure vendors. Lead partner strategy, technical integration, SLAs, commercial negotiations, pricing, redundancy, compliance alignment, and product enablement. Build partnership processes and hire and develop a team of partnership managers while collaborating closely with Product and Engineering in a high-growth environment.

Provides strategic finance leadership to venture-backed AI and SaaS startups. Responsibilities include monthly close oversight, budgeting and forecasting, capital planning, treasury management, board reporting, investor updates, fundraising, M&A support, cap table analysis, revenue cycle management, cash flow planning, controls, audit readiness, and advising founders on financial strategy.

Build and optimize scalable ETL pipelines, monitoring and alerting systems, and reliable data solutions for legal and eDiscovery infrastructure. Responsibilities include query and workflow optimization, cross-functional requirements gathering, system documentation, deployment planning, and compliance with data privacy and security standards. The role also contributes to internal consulting, thought leadership, and practice development.

Design, build, and optimize complex ETL pipelines, data workflows, monitoring, and alerting systems supporting legal and eDiscovery infrastructure. Lead end-to-end data engineering initiatives, improve query and pipeline performance, document deployment strategies, and ensure privacy, security, and compliance. Collaborate with attorneys, data scientists, engineers, and other stakeholders in regulated environments while contributing to internal consulting and thought leadership initiatives.

Investigates and manages workers’ compensation claims across multiple states, determining compensability, benefits, reserves, and appropriate resolution. Responsibilities include communicating with injured workers, employers, medical providers, attorneys, and customers; coordinating medical management and return-to-work efforts; negotiating settlements; managing litigation, Medicare reporting, subrogation, fraud investigations, and recovery opportunities; documenting claim activity; and ensuring compliance with applicable statutes and best practices.