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Manage vehicle title releases, records, requests, paperwork, scanning, filing, and outgoing mail. Enter VIN information into databases, verify document completeness, support management and vendors, and handle inbound and outbound calls with dealerships and customers regarding payoffs and title issues. The role requires administrative accuracy, multitasking, independent work, Excel experience, and strong communication skills.

Manage B2B content marketing projects from brief through delivery, ensuring they meet deadlines and budgets. Translate strategic briefs into clear instructions, budgets, and timelines for creative teams and clients. Maintain client communication, advise on digital channels and content formats, produce performance reports, and contribute market and content insights. The role requires strong project coordination, client communication, digital marketing knowledge, attention to detail, and at least four years of experience delivering digital projects.

Support payroll processing, reconciliation, and compliance (including garnishments and tax notices); manage HR data integrity and reporting; resolve escalated Tier 2/3 HR operations tickets; partner with HR, payroll, benefits, finance and IT; identify trends and recommend process improvements; maintain documentation and confidentiality; support HR systems testing and process enhancements.

Manage day-to-day health, security, and performance of cloud infrastructure and end-user environments: administer Microsoft 365 and Azure/Entra ID, enforce identity and endpoint security, support Citrix VDI, manage Intune/Autopilot provisioning, oversee backups and disaster recovery, escalate and coordinate outsourced help desk SLAs, document runbooks, support incident response, and perform site buildouts (10–20% travel).

Drives membership and wash-package sales while delivering excellent customer service. Processes payments, returns, and cash-handling procedures accurately; resolves customer issues; supports sales training and onboarding; maintains brand standards, site cleanliness, and safe operations around vehicles, equipment, and chemicals. Requires outdoor work, flexible availability, and physical activity including standing, walking, and lifting up to 40 pounds.

Supports matchday operations for New England Revolution MLS and MLS Next Pro matches. Responsibilities include locker room setup, training and match official support, sideline logistics, equipment and hydration protocols, scoreboard monitoring, and coordination with league, security, and venue personnel. The role requires reliable attendance at scheduled matches, professional communication, physical lifting, and availability for nights, weekends, holidays, and outdoor work.

Own site month-end close, costing of work orders in Sage X3, and balance sheet reconciliations. Maintain inventory valuation and internal controls, analyze manufacturing cost drivers and performance metrics, develop cost standards and BOMs, support audits, forecasting, and cross-functional cost-reduction projects while partnering with site and corporate stakeholders.

Provides on-site internal IT support for employees, including PC deployment, onboarding and offboarding, hardware and software troubleshooting, Microsoft 365 administration, MFA and access controls, endpoint and identity management, office infrastructure support, asset tracking, ticket handling, and technical documentation. Supports SharePoint, Power Platform, Copilot, and automation tools while contributing to process improvement and digital transformation initiatives.

Lead and build Valency's post-signup lifecycle for free academic users and enterprise accounts: define activation, run experiments, create onboarding and conversion motions, establish health scoring and CS playbooks, own metrics (activation, conversion, NRR), and hire and grow the activation and customer success teams.

Supports the organization’s responsible adoption of AI by administering approved platforms, developing prompts and automations, integrating AI with business systems, testing outputs, and providing technical support and training. The role also assists with AI governance, security, privacy, documentation, vendor coordination, risk assessments, user adoption, and process-improvement initiatives involving Microsoft 365, automation, data, and business applications.