Operations Support Intern

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
15-18 Hourly
Internship
Real Estate • Travel • Hospitality
The Role
Supports daily operations by managing incoming requests, dispatching staff and vendors, coordinating updates, ensuring accurate work-order processing, running reports, managing shared inboxes, and assisting with administrative tasks. The role requires strong organization, communication, prioritization, customer service, and the ability to learn company software quickly. Weekend work is required, with two consecutive weekdays ideally scheduled off.
Summary Generated by Built In

Are you sharp, organized, and ready to get real business experience this summer? Join our team and be the logistical heart of our daily operations!

This role is perfect for a college student or recent graduate who wants to develop highly valuable communication, resource management, and organizational skills in a fast-paced environment.

What You'll Actually Be Doing:
  • Real-Time Resource Management: Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task.
  • Communication Hub: Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time.
  • Process & Quality Control: Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high!
  • System & Admin Support: Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties.
What We're Looking For:
  • Super Organized: Excellent at multitasking and prioritizing a high volume of work.
  • A Clear Communicator: Professional and friendly, both on the phone and in writing.
  • Service-Focused: You approach every interaction with a helpful, positive, and customer-centric attitude.
  • Tech-Savvy: Able to quickly learn and use our essential company software.
Why Join Us This Summer?
  • Gain Transferable Skills: Master the logistics and process management skills that are critical in any professional career.
  • Direct Impact: Your work directly affects our operational efficiency and customer satisfaction.
  • Great Team: Work in a supportive and dynamic environment.

Schedule Note: Working weekends is required. Ideally, two consecutive days off will be scheduled during the week.

Skills Required

  • College student or recent graduate
  • Strong organizational skills with the ability to multitask and prioritize high-volume work
  • Professional and clear verbal and written communication skills
  • Customer-focused and helpful attitude
  • Ability to quickly learn and use company software
  • Availability to work weekends
Am I A Good Fit?
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The Company
158 Employees
Year Founded: 1978

What We Do

Twiddy & Company is a family-owned Outer Banks vacation-rental and property-management business based in Duck, North Carolina. It manages more than 1,000 vacation homes across communities including Corolla, Duck, Southern Shores, Kill Devil Hills, and Nags Head, partnering with homeowners while helping guests plan and enjoy local stays. The company emphasizes personalized service, local expertise, and Southern hospitality. It also offers real-estate sales services.

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