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Provide customer service and sales at a bank branch: open deposit accounts, process teller transactions, balance cash, maintain documentation and compliance, identify cross-sell opportunities, perform account maintenance, and meet service standards in person and by phone.

Make outbound calls to retain customers and collect payments, resolve issues through probing questions and negotiation, document customer data, meet retention and schedule-adherence targets, sell relevant products/offers, and assist with administrative tasks and department projects.

Greet and direct visitors at the front desk, maintain a professional reception area, provide HR and customer service administrative support, process HR invoices, manage mail and shipments, handle confidential records, and assist with general office tasks and cross-functional coordination.

Execute communications strategies across media relations, content creation, and measurement to build Geotab's reputation and thought leadership. Manage media reporting programs and dashboards, coordinate campaigns and media briefings, create content (releases, social, presentations), build journalist and stakeholder relationships, monitor media trends and AI tools, and perform competitive analysis to inform communications strategy.

Build and refine animatics from storyboards, inserting temp dialogue, SFX, and music to shape pacing and narrative. Oversee editorial process, coordinate with showrunners, production and post, manage files and deliverables, and support the editorial team across multiple episodes.

Lead strategic advisory and services engagements with C-level clients to define, deploy, and operationalize strategy using WorkBoard. Drive platform launches, executive enablement, adoption, renewals, expansion, and measurable ROI while partnering with Sales, Customer Success, and Product.

Execute end-to-end payroll for US and international employees, prepare semi-monthly and special payrolls, coordinate with third-party providers, prepare payroll journal entries and reconciliations, support payroll tax compliance and reporting, partner with HR, and assist with AP/AR, billing, collections, cash management, and process improvements.

Lead product vision, roadmap, and delivery for a SaaS pharmacy platform modernization. Drive adoption and retention through customer research, data, and commercial alignment. Manage Agile delivery using Azure DevOps, partner with engineering on cloud/multi-tenant decisions, and use AI tools to improve workflows. Balance technical debt, regulatory continuity, and GTM readiness while communicating progress to customers and executives.

Provide administrative support across J-Codes: manage personnel files, correspondence, travel, and task management. Support executive event planning, prepare documents and contract deliverables, train users as the Task Management Tool (TMT) SME, and ensure timely disposition of administrative workload to sustain operations.

Partner with faculty to design, develop, and improve online and hybrid courses in Canvas using instructional design principles, evaluate course effectiveness, train faculty, and recommend improvements based on analytics and feedback.