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Own customer technical implementations from commitment through the first 30 production days. Lead discovery, integration design, API and data troubleshooting, configuration, testing, UAT, launch, and stabilization. Coordinate USPS, postal, logistics, and commingling partner requirements while translating customer needs into technical plans and engineering requirements. Use development and AI coding tools to build utilities, automate implementation work, and resolve issues directly. The role requires regular travel to customer and partner locations and supports complex physical-mail workflows.

Design and harden roadside embedded hardware and firmware for highly reliable, weatherproof IoT devices: PCB/schematic development, CAD for manufacturability, edge software for sensors and connectivity, and iterative manufacturing improvements to ensure 99.9% uptime.

Lead and support live virtual trainings for volunteer neighborhood captains across the country. Responsibilities include delivering engaging presentations, adapting content for varied audiences, refining training materials, supporting office hours and peer learning, maintaining a flexible evening and weekend schedule, and gathering feedback to improve curriculum. The role is remote, temporary, part-time, and may include on-call work.

Lead global content strategy and manage the content calendar across blogs, case studies, whitepapers, email, social, and web. Create and optimize SEO-driven content, coordinate promotions, measure performance, and iterate. Collaborate with Product, Sales, Sales Enablement, and regional teams to align product positioning and thought leadership. Conduct market/competitor research and support client-facing materials and training.

Leads technical roadmap and architecture while building scalable full-stack SaaS features hands-on. Owns the full development lifecycle, establishes engineering, testing, security, and AI-assisted development standards, and guides cloud-native system evolution. Collaborates across product and engineering, mentors engineers, mitigates technical risks, and drives quality, performance, observability, and continuous improvement.

Lead end-to-end migration from TSC1099 V1 to V2: build and run migration playbook, manage migrating accounts as senior escalation, supervise technical support/customer service team, guide clients through data mapping, testing, and validation, coordinate with development and account teams, track milestones, and transition into platform/product management post-migration.

The Media Sales Rep will drive revenue through advertising and sponsorship, develop business partnerships, and manage a sales pipeline while collaborating cross-functionally and executing successful campaigns.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

The Customer Solutions Engineer manages system integrations, provides technical support, troubleshoots complex issues, and optimizes operational systems while collaborating with clients.

As a School Success Manager, you will manage school partnerships, drive student referrals to therapy, and provide operational support to counselors while using AI tools for efficiency.