This is a full-time, on-site role located in Chicago, Il, for a Customer Solutions Engineer. The primary responsibilities include managing system integrations, providing technical support to streamline deployments, troubleshooting complex issues, and optimizing operational systems for enhanced effectiveness. The engineer will work closely with clients and internal teams to ensure seamless implementation and functionality of the technology solutions provided by the company.
Qualifications
- 3+ years working directly with external customers in technical engagements
- Experience in a customer-facing technical role
- Demonstrated experience working directly with customers in live or field environments
- Hands-On Engineering Experience in Production
- Experience with System Integration and deployment processes
- Familiarity with Operating Systems and their configurations
- Strong problem-solving and analytical skills
- Exceptional communication and interpersonal abilities
- Ability to Translate Business Problems to Technical Solutions
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
Skills Required
- 3+ years working directly with external customers in technical engagements
- Experience in a customer-facing technical role
- Demonstrated experience working directly with customers in live or field environments
- Hands-On Engineering Experience in Production
- Experience with System Integration and deployment processes
- Familiarity with Operating Systems and their configurations
- Strong problem-solving and analytical skills
- Exceptional communication and interpersonal abilities
- Ability to Translate Business Problems to Technical Solutions
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
Outcome Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Outcome Labs and has not been reviewed or approved by Outcome Labs.
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Fair & Transparent Compensation — A LinkedIn job posting for a Customer Solutions Engineer tied to outcomelabs.ai discloses a base-pay range of $80,000–$100,000. This indicates some role-level transparency even as broader pay frameworks are not public.
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Healthcare Strength — A current LinkedIn job listing associated with the company indicates medical, dental, and vision insurance. This points to core health coverage being part of the offering, though plan details are not enumerated publicly.
Outcome Labs Insights
What We Do
Outcome is an AI-enabled workflow solution tailored for the real estate industry. By transforming data into actionable intelligence, reports, automations, and results, Outcome empowers businesses to operate more efficiently. Trusted by leading commercial real estate (CRE) firms, our platform helps teams save time, minimize errors, and make informed decisions faster. Outcome's mission is to enable professionals to focus on impactful, strategic work and operate at the speed of insight.
Why Work With Us
We're a team of innovators, problem-solvers, and builders, with a goal of modernizing real estate operations with cutting-edge AI technology. If you're passionate about AI and excited to make a difference in the real estate, we want to hear from you.
