Top Remote Jobs in Detroit, MI

Creates accurate, practical technical content for developers, including tutorials, how-to guides, code-led articles, and integration resources. Translates product capabilities and technical concepts into clear content, improves discoverability across search and AI channels, and collaborates with engineering, product, documentation, and subject-matter experts to verify technical accuracy. The role also supports broader marketing deliverables and adapts content for different audiences and buyer-journey stages.

Own month-end close, general ledger operations, journal entries, balance sheet reconciliations, corporate card and expense workflows, SaaS billing reconciliations, equity records, variable compensation accounting, and internal controls. Partner cross-functionally to resolve variances, improve processes, and support audits, tax filings, reporting, and system enhancements. The role requires an active CPA license, strong US GAAP knowledge, and experience with cloud accounting and financial systems.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Build and own CRM features and workflow automations supporting sales, marketing, onboarding, and support. Develop full-stack functionality using Next.js, FastAPI, Inngest, and related technologies; partner with teams to automate workflows; create agentic solutions for enrichment and task automation; and manage features from planning through monitoring and refinement. The role requires strong web development expertise, product sense, autonomy, communication, and experience with modern JavaScript or TypeScript frameworks and orchestration tools.

Leads the company’s information security operations and reports to the CISO. Oversees SIEM, threat detection, vulnerability management, penetration testing, incident response, SOC 2 Type II compliance, third-party risk, security awareness, cloud and endpoint security, and regulatory cybersecurity coordination. Manages security policies, breach readiness, tabletop exercises, KPIs, audits, and emerging technology evaluations while partnering with IT, infrastructure, compliance, regulators, and executive leadership.

Manage and expand enterprise customer relationships through advocacy, retention, quarterly and annual business reviews, issue resolution, and regular engagement. Own new-business sales cycles, including prospecting, demonstrations, proposals, negotiations, and closing. Identify expansion opportunities within existing accounts, manage upgrades using Salesforce CPQ, maintain pipeline data, and collaborate across sales, marketing, product, implementation, support, and customer success teams.

Build and maintain cross-platform Flutter applications for iOS and Android. Responsibilities include implementing state management, integrating RESTful APIs and external services, troubleshooting bugs, optimizing performance, reliability, security, and user experience, and managing app store deployments. The role involves collaborating in an agile team, contributing proactively to product decisions, and continuously improving mobile applications.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Leads AI-driven revenue enablement programs for sales teams, using call, CRM, pipeline, and performance data to identify execution gaps and build workflows that improve rep productivity and behavior. Owns product launch enablement, everboarding, skills development, manager coaching, certifications, and process adoption. Measures impact through adoption, win rate, ACV, pipeline conversion, ramp time, and productivity metrics while partnering with Sales, Product Marketing, RevOps, and senior executives.