Top Remote Jobs in Detroit, MI

Lead Chess.com’s direct digital advertising sales business, owning strategy, prospecting, negotiations, execution, account management, and revenue growth. Sell web and app advertising solutions, build relationships with brands and agencies, respond to RFPs, and develop market awareness. Partner with Business Development, Product, Engineering, and Data teams to create effective, brand-compliant advertising solutions while delivering positive experiences for advertisers and the chess community.

Lead end-to-end client AI transformation engagements: discover and frame executive problems, design and build production-credible PoAs (data pipelines, integrations, LLM/RAG apps) within 2–3 weeks, present to executives, hand off to delivery, mentor junior FDEs, and convert PoAs into full engagements.

Drive full-cycle enterprise SaaS sales across large public and private organizations. Generate pipeline, expand existing accounts, acquire new business, and close complex multi-stakeholder deals. Engage C-level executives, develop tailored business cases, demonstrate products, build Big Four and boutique-firm partnerships, and collaborate with SDR, solutions, implementation, and customer success teams. Travel 25%–30% for client, partner, and industry events.

Lead customer success programming across New Mexico, managing enterprise healthcare and government relationships, multi-site implementations, adoption, renewals, expansion, executive communications, and program outcomes. Manage and develop a team of 1–3 Customer Success Managers, coordinate cross-functional deployments, resolve escalations, represent customer needs to Product and Engineering, and improve scalable customer experience operations.

Own strategic post-implementation customer relationships for SoundStack Marketplace. Manage account health, retention, renewals, expansion, and recurring revenue while coordinating with technical, sales, product, support, engineering, and marketplace teams. Lead quarterly business reviews using revenue, audience, targeting, and market-trend insights. Develop client-specific marketing collateral, maintain publisher directories, and update AI knowledge-base and sales-enablement materials.

Provides bookkeeping, payroll, invoicing, account reconciliation, monthly reporting, budgeting, financial analysis, and administrative support for mission-driven clients. The Associate maintains accurate financial records, supports financial platforms and processes, assists with special projects, and builds strong client relationships through proactive communication. This is a fully remote role serving clients across the continental United States.

Leads the global Community Management and Customer Support vision for an unannounced live-service game. Builds player feedback loops, support operations, scalable processes, launch communications, community health metrics, and cross-functional partnerships. Establishes both functions from the ground up, manages external partners, represents player needs to executives and development teams, and guides strategy across development, beta, launch, and live operations.

Design, productionize, and scale machine learning and optimization models, pipelines, libraries, and deployment platforms. Partner with data scientists, engineers, product managers, and business stakeholders to deliver ML capabilities, personalization systems, and reusable end-to-end workflows. Establish ML engineering best practices, troubleshoot data pipelines, mentor junior professionals, and help define BetterHelp’s ML platform strategy.

Lead and scale marketing operations across two brands: manage martech stack, lead lifecycle, automation, reporting, and cross-functional projects. Build scalable systems, improve lead routing and attribution, drive operational excellence, and deliver analytics to inform executive decision-making.

Manage district and school customer portfolios through onboarding, adoption, engagement, renewal, and expansion. Build strategic relationships, identify and escalate risks, support upselling and cross-selling with Sales, resolve product and order issues, and lead complex customer success initiatives. Gather customer feedback for Product, mentor internal teams, provide product expertise, and drive successful implementations and learning outcomes across a multi-state territory.