Top Remote Jobs in Detroit, MI

Develop and maintain a password-protected .AI KPI dashboard using Identity Digital Data Warehouse data and a mutually agreed web framework. The dashboard will provide near-real-time updates, executive-level views, drill-down functionality, and metrics covering registry growth, financial performance, technical infrastructure, and security. The contractor will collaborate with technical and business stakeholders, maintain an in-person presence in Anguilla, coordinate deliverables, and provide emergency support when required.

Supports global compensation programs through market benchmarking, job leveling, data audits, annual merit and bonus cycles, equity planning, bonus calculations, and compensation inquiries. The role uses Excel, Workday, ServiceNow, and Radford/Aon survey data to model compensation, maintain data integrity, support compliance, and advise managers, recruiters, and HR business partners on pay recommendations and policies.

Owns five revenue operations pillars: deal desk, software provisioning, analytics, time-critical HubSpot marketing support, and DealHub CPQ change management. Partners with Sales, Finance, Customer Success, Legal, and Marketing to improve quote-to-cash workflows, automate manual processes, strengthen reporting, document SOPs, and advise sales leadership. Provides cross-functional coverage across CRM, quoting, deal desk, and provisioning operations.

Own actuarial models and client-facing reporting measuring cost savings, outcomes, and performance of healthcare prior authorization programs. Analyze authorization and claims data, conduct impact evaluations, reconcile projected and realized results, investigate trends, and present executive-level insights to customers and leadership. Partner with clinical, customer success, data, and actuarial teams while maintaining reproducible, auditable methodology and documentation.

Supports a portfolio of clients through proactive communication, issue resolution, onboarding, adoption campaigns, renewals, training coordination, and self-service enablement. Maintains CRM records, monitors client engagement and utilization, identifies retention or growth risks, and collaborates with internal teams to deliver consistent service. The role follows established playbooks while supporting high-volume client portfolios and peak-season financial reporting and proxy services.

Build and scale backend security platform services, including authentication, authorization, identity infrastructure, permission systems, and data models. Lead cross-team technical initiatives, standardize security solutions, collaborate with compliance and mission stakeholders, and influence architecture and engineering standards. The role requires strong system design, backend development, security expertise, technical leadership, and the ability to operate in sensitive environments.

Supports a portfolio of commercial B2B SaaS customers by monitoring technical health, resolving bounded integration questions, improving platform adoption, and identifying renewal risks. Creates scalable enablement resources, including academy content, help articles, videos, workshops, and webinars. Partners with Customer Success, Product, and Education teams; documents issues, participates in UAT, supports AI-powered compliance workflows, and escalates complex technical problems.

Leads technical relationships with strategic partners across pre-sales and post-sales activities. Develops joint go-to-market strategies, enables partner technical champions, supports solution discovery and proof-of-concepts, and drives adoption of Cloudflare One, Zero Trust, and AI solutions. Owns technical account plans, partner service delivery readiness, joint managed-service offerings, architectural health, performance metrics, and product feedback initiatives.

Manage Fieldguide’s distributed generalist product support team. Own support metrics, ticket quality, QA, escalations, follow-the-sun handoffs, staffing, hiring, onboarding, and career development. Build 24-hour weekday coverage across the US, London, and Seoul, coach specialists, improve processes and runbooks, and bring customer insights into product and engineering decisions. The role remains hands-on with tickets and escalations.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.