Top Remote Customer Success & Experience Jobs in Detroit, MI

The Lead Customer Success Engineer is responsible for post-sales relationships, mentoring other engineers, guiding customer solutions, and advocating for customer needs and product adoption.

The Director of Renewals manages customer retention and renewal strategies, leading a global team while optimizing processes and enhancing customer relationships to drive revenue growth.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

The Engagement Manager oversees strategic relationships with BuildOps' largest clients, driving successful outcomes through complex program leadership and SaaS implementation.

As a VIP Host, you'll build strong relationships with players, manage interactions, drive revenue through engagement, and execute VIP policies while ensuring a world-class customer experience.

The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.

The Customer Success Manager II will engage with customers to drive retention, handle complex negotiations, and collaborate with cross-functional teams to ensure successful outcomes for restaurant clients.

The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

The Senior Customer Success Manager will drive customer adoption and satisfaction of the GitLab DevSecOps platform, guiding clients with best practices in software development and operational improvements.

Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.

Lead enterprise deployments of Samsaras IoT solutions, manage customer relationships, create launch plans, run trainings, track adoption and health, mentor teams, and coordinate cross-functionally to ensure successful implementations and business value.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.