Top Remote Customer Success & Experience Jobs in Detroit, MI

As a Solution Engineer, you will support sales with technical expertise, manage POCs, engage with customers, and promote Dynatrace's offerings effectively.

The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.

As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.

As a Support Specialist, you'll provide customer support via phone, chat, and email, addressing questions and troubleshooting issues while promoting product enhancements and achieving revenue goals.

The Billing Support Specialist handles client inquiries related to billing, collaborates with various finance and sales teams, and documents interactions in Salesforce.

Responsible for acquiring large accounts in B2B & B2C sectors, creating sales strategies, collaborating with teams, and managing client relationships effectively while achieving revenue goals.

The Strategic Account Director manages client relationships, aligning marketing strategies with outcomes, and oversees execution across teams to enhance campaign performance using data insights.

The Senior Paid Social Manager will manage paid social ad campaigns for clients, optimizing performance, providing insights, and ensuring targets are met across platforms like Meta and TikTok.

The Senior Client Success Manager manages client relationships, drives campaign performance, and collaborates on digital advertising strategies while ensuring customer satisfaction.

As a Senior Solutions Engineer, you'll support Enterprise customers by driving deal strategy, delivering tailored demonstrations, and collaborating with cross-functional teams to ensure customer needs are met.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Pet Claims Adjuster reviews medical records and invoices to evaluate pet health claims, communicates with stakeholders, and processes claims efficiently.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

The CS Solution Architect will be responsible for client engagement, providing technical solutions during integrations and payroll lifecycle, and collaborating with internal teams to enhance service and product offerings.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers, upselling features and improving their experience through calls, emails, and chats.

As a Manager of Provider Experience, you will lead a team, enhance provider satisfaction, and improve customer service through effective coaching and relationship-building.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers, upsell features, and enhance overall engagement with Zocdoc's platform via calls, emails, and chat.