Top Remote Customer Success & Experience Jobs in Detroit, MI

Searching for a writer-reporter for evening shifts who will create daily news stories across various topics, focusing on hard news. Requires strong writing and reporting skills, able to write 5-7 stories daily and work in a fast-paced environment.

As a Customer Support Specialist, you will troubleshoot issues, educate customers on the platform, and advocate for clients and therapists in a remote setting.

The Senior Claims Adjuster manages complex workers' compensation claims, ensures compliance, delivers customer service, and identifies mitigation opportunities.

The Accounting Success Manager will support mid-market customers by providing solutions, building relationships, and ensuring satisfaction with accounting solutions. The role involves collaborative engagement and managing renewals to enhance the customer experience.

Lead knowledge operations and content management, focusing on data-driven improvements and cross-functional collaboration to optimize customer experience.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

Manage delinquent accounts, communicate with customers for payment plans, and collaborate with teams to improve collections processes.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

As a Bilingual Customer Service Representative, you'll provide exceptional service via phone, respond to client inquiries, and maintain accurate records while excelling in a fast-paced remote environment.

Customer Service Representatives assist clients in financial hardship programs through calls, providing solutions, maintaining relations, and ensuring high-quality service while meeting performance expectations.

The Enablement Lead will design and implement global enablement programs for GitLab's partner network, driving productivity, revenue growth, and effective sales strategies.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.

Teach live virtual classes for a 16-week Surgical Technologist program, assess student understanding, provide support, and document progress.