Senior Salesforce Administrator

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

• Complete onboarding and meet key stakeholders across Sales, Marketing, Customer Success, and RevOps.
• Align with the GTM Systems’ team members on roles, priorities, and roadmap ownership.
• Review Superhuman Salesforce architecture, workflows, security model, and key integrations (e.g., LeanData, Outreach, ZoomInfo).
• Begin evaluating open enhancement requests through a change management and scalability lens in collaboration with your team members.

Within Your First Three Months, You Will:

• Co-own the design and delivery of Salesforce enhancements that drive productivity, process consistency, and system reliability.
• Begin implementing governance practices to document and enforce configuration standards and data integrity.
• Collaborate on declarative enhancements that improve user experience, performance, and system consistency.
• Partner on automation efforts (e.g., via Flows, Workato) to streamline operations and support Revenue team workflows.
• Help scale processes for new business units or acquisitions, including supporting integration planning and system consolidation.
• Document platform changes and communicate updates across stakeholders.

Within Your First Six Months, You Will:

• Establish a collaborative rhythm with your fellow admin to jointly own Salesforce administration, roadmap planning, and stakeholder support.
• Partner on data quality, security, and user access initiatives to ensure platform compliance and efficiency.
• Collaborate on complex projects, such as rules of engagement automation, and optimizing opportunity management.
• Develop a change management process that supports scalable growth while minimizing disruption to GTM teams.
• Drive adoption of the Salesforce platform by delivering enablement, documentation, and best practices to internal teams.

• Has 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment.
• Brings advanced expertise with declarative tools (e.g., Flow, validation rules, Workato, LeanData) to drive automation and standardization.
• Has experience designing scalable security models, permission strategies, and access controls.
• Has worked in multi-admin Salesforce environments and has contributed to defining or implementing deployment strategies and release processes.
• Is comfortable owning change management and governance frameworks for a growing org.
• Demonstrates strong cross-functional collaboration and stakeholder management skills.
• Has supported a Salesforce org during periods of rapid scale or post-acquisition integration.
• Holds or is pursuing relevant certifications such as Salesforce Administrator, Advanced Administrator, Platform Developer 1, Platform App Builder, and/or Application Architect.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.