Top Remote Customer Success & Experience Jobs in Detroit, MI

Manage a team of Customer Service Representatives, ensure daily operations efficiency through training, coaching, and performance analysis, and improve service quality.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The Customer Complaints Specialist coordinates the intake and documentation of customer complaints, ensuring compliance with QMS and regulatory standards, while supporting workflow and reporting.

The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.

The Account Manager will lead customer engagement, manage renewals and expansions, collaborate with Sales, and advocate for customers while ensuring value realization and addressing customer needs.

Lead Dropbox's internal communications strategy, enhance employee engagement through storytelling, and collaborate with executives to drive alignment during organizational changes.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.