Top Remote Jobs in Des Moines, IA

Provides customer support for transportation shipments, including status updates, appointment coordination, shipment monitoring, issue resolution, documentation, proof of delivery, reporting, and billing accuracy. Coordinates with customers, drivers, carriers, dispatch, terminals, and operations teams to resolve exceptions and ensure timely execution. Maintains accurate records, follows up on open items, and identifies recurring service issues. Requires strong communication, organization, problem-solving, and experience in customer support or logistics.

Two-year IT rotational program involving four six-month assignments across IT teams. Participants support projects, adapt to team needs, apply business analysis, data analytics, product and project management, testing, design, and software validation skills, and participate in training and internship-program activities.

Designs, develops, and maintains automated test frameworks and suites for complex API and web applications. Tests software functionality, performance, scalability, and database integrations; debugs defects and verifies fixes. Collaborates with engineering, QA, product, and cross-functional teams on test strategy, code reviews, sprint planning, and root-cause analysis. Contributes to CI/CD automation and creates test plans, cases, procedures, and reports.

Designs enterprise-scale federated data architectures integrating Palantir Foundry and Databricks. Establishes data-sharing, governance, lineage, metadata, and ownership standards across cloud platforms. Leads legacy ETL modernization, builds scalable PySpark and Spark SQL pipelines, architects secure connectivity, and enables AI, machine learning, real-time analytics, and self-service data products. Serves as the technical authority, leads architecture reviews, and manages stakeholder relationships.

Leads the strategy, operations, and scaling of Calendly’s customer support function. Oversees multi-channel support delivery, develops high-performing teams, establishes performance metrics, manages budgets and vendors, and handles escalations. Partners with Customer Success, Product, Engineering, and Sales to improve customer experience, workflows, automation, self-service, and product feedback processes.

Design, build, test, deploy, and operate full-stack Elastic Cloud admin features using React and Node.js. Own delivery across product variants and environments, production support, release rotations, incident response, feature flags, dependency security, automated testing, and continuous delivery. Collaborate with product managers and designers, conduct code reviews, improve architecture, and mentor peers while using AI tools to accelerate development and maintaining quality.

Leads global customer operations strategy and serves as Chief of Staff to the SVP. Responsibilities include enterprise planning, executive operating cadence, strategic programs, workforce and capacity planning, budgeting, governance, transformation, AI and automation integration, executive communications, and cross-functional alignment across regions and business units.

The Senior Manager, Accounting oversees financial close, consolidations, reporting, budgeting, audits, internal controls, and accounting policy compliance across CIRI and its subsidiaries. The role manages GAAP, FAR, CAS, and ANCSA Section 7(i) requirements; supports accounting-system implementations and entity integrations; provides analysis to operating departments; and supervises and develops accounting staff. The position may be fully remote outside Alaska but requires regular travel to the Anchorage corporate office.

Leads sales enablement across Sales, Customer Success, and Technical Support by onboarding GTM hires, translating product and campaign messaging, maintaining content, delivering training, supporting sales tools, coaching reps, and reinforcing sales methodology. The role also manages competitive intelligence, cybersecurity market awareness, certification, knowledge sharing, and training effectiveness measurement while developing scalable AI-assisted enablement solutions.

Build and scale Ruby on Rails backend systems powering StackBlitz and Bolt.new. Responsibilities include improving application scalability, reliability, and performance; optimizing PostgreSQL and object storage; developing platform features and integrations; supporting developer infrastructure; and reviewing code. The role works across Rails and Node.js/TypeScript stacks in a globally distributed, remote team.