Top Remote Jobs in Des Moines, IA

Own and grow a portfolio of customers as their primary contact; drive adoption, retention, and renewals. Build scalable playbooks, surface trends, and work cross-functionally with Support, Product, and Sales to resolve issues and identify expansion opportunities. Communicate value to technical and executive audiences, manage renewals/quotas, and proactively mitigate at-risk customers.

Lead and grow a regional B2B SaaS Product Support team, improve support processes and tooling, resolve escalated technical issues, partner with Product/Engineering/Customer Success, monitor KPIs, and drive team development.

Lead and develop a team of Enterprise Account Managers to drive expansion revenue (cross-sell/upsell), strategic account planning, and executive relationships. Partner cross-functionally to maximize adoption, ensure forecasting and pipeline discipline, and represent Sovos at customer and industry events. Focus on operational excellence, team coaching, and achieving Net Revenue Retention and expansion ARR targets.

Support TEA OnePlan and IDS initiatives by inventorying data systems, creating vendor-ready data maps, assessing data quality, and designing scalable Ed-Fi-aligned data integration strategies. Gather and document business and system requirements (Modern Requirements), process flows, UI mock-ups, and translate into functional requirements for vendor development. Support related IDS workstreams like LASO, GSA, and OneSystem.

Process and audit semi-monthly payroll for multi-state, multi-entity operations; maintain tax compliance and filings; manage payroll data updates, reporting, reconciliations, employee inquiries, and cross-functional payroll support.

Lead actuarial pricing, forecasting, reserving and modeling efforts. Develop assumptions, maintain actuarial models, evaluate financial experience, support rate filings and IBNR estimates, provide strategic recommendations, manage staff and vendor relationships, and report findings to leadership.

Lead planning, execution, and optimization of multi-channel digital marketing and communications campaigns. Own project timelines, budgets, and performance, mentor team members, deliver reporting and insights, and drive cross-functional collaboration and continuous improvement of tools, processes, and strategies.

Lead evolution of Cast & Crew's visual identity across digital, social, web, and content. Develop brand guidelines, visual systems, campaign and content designs, and website redesign work. Collaborate with marketing, writers, and producers to create scalable templates, video graphics, and assets while using audience insights to optimize creative approaches.

Supervises the Workers' Compensation team, assists with process improvements, employee training and development, and resolves departmental issues.

Plan, own and execute a portfolio of regional and marquee events end-to-end, manage event budgets and vendors, develop event strategy and reporting, coordinate cross-functional stakeholders, implement event technology and processes, produce pre/during/post event content and analytics, maintain global events calendar, and travel ~15-20% for event execution.