Top Remote Jobs in Dayton, OH

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

Lead the Data Platform Engineering team owning ETL/reverse-ETL pipelines, replication, and production datastores. Define architecture, roadmap, standards (IaC, observability, schema contracts), mentor engineers, drive incident response and durable fixes, and partner on cross-team technical decisions and operational reliability for data correctness, completeness, and timeliness.

Lead architecture and implementation of scalable batch and streaming ETL/ELT pipelines, data services, and graph-serving models for Observability & Insights. Own technical strategy, drive performance and cost improvements, enforce data governance and observability, lead cross-team initiatives, participate in on-call and incident follow-through, and partner with product and engineering to deliver low-latency graph exploration at extreme scale.

Lead policy and controls governance for cross-functional security risk and compliance programs. Own policy lifecycle, common controls framework, issue remediation, governance tooling (Jira/GRC), executive reporting, KPIs, and team development. Partner with Security, Engineering, Product, and Legal to ensure audit readiness, scalable controls, and continuous improvement of governance workflows.

Lead architecture and hands-on implementation of a full-stack platform and production AI systems (LLM integration, RAG, agentic workflows). Ship user-facing features across frontend, backend, data pipelines, infrastructure, testing, and monitoring. Set technical direction, tooling, and engineering practices while partnering with product and program teams.

Lead go-to-market for a new AI product by conducting customer discovery, defining positioning and journeys, improving activation and adoption, building scalable GTM systems, shaping product roadmap with engineering, and running experiments to optimize conversion, engagement, and retention.

Lead strategy, roadmap, and business performance for a core AI infrastructure product area. Drive customer research, KPI-driven roadmaps, business cases, cross-functional launches, and measurable outcomes for adoption, retention, revenue, and platform expansion.

Manage a portfolio of accounting and bookkeeping partners to drive retention and revenue growth. Use Salesforce to track health, forecast, and identify expansion opportunities. Lead business reviews and success planning, champion full platform adoption (payroll, online bill pay, analytics, AI), reduce churn through proactive retention strategies, and collaborate with Solutions Consultants and cross-functional teams. Travel regularly for industry events and on-site partner meetings.

Lead revenue-cycle performance analyses, diagnose root causes, quantify value (ROI/collections lift), and translate findings into pragmatic, stakeholder-ready recommendations. Partner cross-functionally to scope analyses, validate data, and drive strategic workstreams that inform product roadmap and client outcomes.

Lead Babylist's merchandise planning, allocation, and inventory strategy for $1B+ scale. Build and scale the Planning org, drive forecasting/allocation platform adoption, set operating standards and KPIs (in-stock, weeks of supply, aged inventory), own inventory deployment and drop-ship strategy across distribution, and partner with Merchandising, Supply Chain, and Data/Finance to improve customer experience and working capital.