Top Remote Jobs in Dayton, OH

Leads CentralSquare’s customer-facing Product Support organization across public-sector product lines. Responsibilities include hiring, coaching, staffing, cost management, escalation handling, Salesforce Service Cloud ownership, workforce planning, KPI and SLA management, and customer communications. The role also leads workforce and workflow transformation involving AI-assisted deflection, agent-assist, and automated triage, while partnering with IT, Support Operations, Product, Engineering, Knowledge, and Quality teams to improve customer satisfaction, resolution times, productivity, and product feedback loops.

Processes high-volume investment operations cases, including account updates, asset transfers, ACH disputes, rollovers, account reviews, and legal levy inquiries. Supports account security investigations, verifies documentation, resolves customer issues, and protects against fraud. Communicates with customers, collaborates with Advisors, Risk, and other teams, and helps improve operational workflows. Flexible availability may include evenings, weekends, and holidays.

Own and optimize lifecycle marketing campaigns across email, push, in-app, and SMS channels for Acorns and Acorns Early. Build segmented, personalized journeys in Braze, develop creative briefs, configure experiments, analyze performance, and recommend improvements. Partner with Creative, Data, Product, Legal, and Compliance teams while ensuring campaign quality, governance, and regulatory adherence. Use HTML, Liquid, and AI tools to improve personalization, QA, and workflow efficiency.

Provides remote technical support for FireMon network security products through phone, email, chat, and web. Manages and prioritizes tickets, investigates and reproduces issues, analyzes logs, troubleshoots firewalls and Linux systems, manages customer expectations, and escalates unresolved problems. The role supports 24/7 coverage, includes on-call production incident response, and requires ongoing technical development and certification.

Designs and builds a reliable, observable communications platform supporting SMS, email, and WhatsApp. Responsibilities include centralized contact data, notification APIs, vendor routing and failover, compliance controls, streaming telemetry, zero-downtime migrations, monitoring, resilience, testing, documentation, and engineering mentorship. Requires backend infrastructure and distributed systems expertise, messaging platform experience, event-driven architecture, cloud and Kubernetes proficiency, and strong software engineering practices.

The Senior Sales Consultant will identify and engage enterprise-level prospects in the US, manage the sales cycle, and achieve revenue targets through effective negotiation and relationship building.

Designs, implements, optimizes, and supports wireless core telecommunications architectures across 5G, 4G, and 3G environments. Manages engineering projects, coordinates vendors and stakeholders, monitors network performance, troubleshoots protocol and service issues, and maintains network documentation and records. Supports IMS services, cloud-native core deployments, network slicing, compliance, audits, and continuous improvement. The role also serves as project engineer for smaller initiatives and provides technical guidance to junior staff.

Supports enterprise database consolidation, migration, and system integration initiatives. Analyzes source and target databases, business processes, data relationships, and dependencies; develops source-to-target mappings; defines transformations and cleansing rules; investigates discrepancies; supports testing, audits, reconciliation, documentation, and post-conversion stabilization. Collaborates with business and technical stakeholders to resolve data-quality issues and improve migration processes.

Drives new business growth and revenue across an assigned territory by building broker, consultant, employer, partner, and client relationships. Owns territory strategy, pipeline development, presentations, demonstrations, negotiations, forecasting, and sales execution. Maintains a strong field presence, manages territory travel, achieves revenue targets, and collaborates with internal stakeholders to expand market share and deliver exceptional partner experiences.

Drives new business growth and revenue across an assigned territory by developing broker, consultant, partner, employer, and client relationships. Builds qualified pipelines, leads presentations and demonstrations, negotiates and closes opportunities, manages Salesforce forecasting, and maintains a strong field presence. The role requires frequent territory travel, strategic networking, cross-functional collaboration, and achievement of annual sales targets.

Drives new business growth and revenue across an assigned territory by developing broker, consultant, employer, partner, and client relationships. Manages pipeline strategy, prospecting, presentations, product demonstrations, negotiations, closing, forecasting, and Salesforce activity. Maintains a strong field presence, traveling at least three days per week to meet stakeholders. Collaborates internally to advance opportunities, expand market share, and achieve sales targets while delivering a high-quality partner and client experience.

Serves as the senior authority for life and annuity insurance products, pricing, administration, and operations. Partners with actuarial, finance, product, technology, and carrier-client teams to translate product mechanics and pricing assumptions into administration platforms and servicing models. Oversees configuration, testing, migrations, compliance, and financial accuracy while managing client relationships, supporting commercial engagements, and leading a team of product and pricing specialists.

Owns enterprise business applications, including process documentation, enhancements, UAT, access administration, Level 2 support, incident escalation, compliance evidence, training, and process improvement. Leads small projects, coordinates vendors and development teams, translates business requirements into technical specifications, and partners with cybersecurity, audit, and helpdesk teams to maintain secure, reliable application operations.

Leads the Account Management organization, owning customer growth, retention, net revenue retention, expansion revenue, and value realization. Builds and manages Account Directors, develops account management playbooks, sponsors strategic customers, identifies account risks and opportunities, and establishes measurable success plans. Requires deep expertise in media, ad tech, and marketing measurement, along with experience leading teams and driving expansion revenue.

Own relationships with key enterprise customers, serve as a trusted advisor, drive product adoption and measurable value, retain and expand accounts, identify growth opportunities, and share customer insights with Product and Sales. Success includes building stakeholder relationships, developing account success plans, improving net revenue retention, preventing churn, generating expansion revenue, and increasing usage of Newton’s AI-powered media measurement products.

Own relationships with key enterprise customers, serving as a trusted advisor and primary contact. Drive product adoption, customer value, retention, and expansion opportunities while developing success plans and measurable business outcomes. Share customer insights with Product and Sales, build stakeholder relationships, increase usage, and prevent churn across a portfolio of accounts.