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Top Remote Fintech Customer Success & Experience Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
As a Solutions Engineer, you'll work closely with engineers and product teams to ensure customer success through effective API integration and solution design, while also assisting in technical delivery and stakeholder engagement.
Top Skills:
JavaJavaScriptPHPPythonRestful ApisRuby
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Manage and mature Upstart's privacy program, embedding privacy controls into products and ensuring compliance with regulations. Lead assessments and collaborate with various teams on data safeguards.
Top Skills:
Ai/MlData GovernancePrivacy Compliance
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Coordinator will provide excellent customer service by resolving issues and deepening customer relationships. The role requires effective communication, problem-solving skills, and adaptability to enhance customer experience.
Top Skills:
Google SuiteMS Office
Beauty • Enterprise Web • Fintech • Payments • Software
The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.
Top Skills:
No Specific Technologies Mentioned
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.
Top Skills:
Salesforce
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Fintech
Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.
Top Skills:
ChatContact Center SoftwareDigital WorkflowEmailHardwired EthernetOnline Tools And AppsSms/Text
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.
Top Skills:
Google SuiteSlackZendesk
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
The Client Manager will manage a portfolio of clients, driving performance through data analysis, problem-solving, and strategic partnerships to enhance client success.
Top Skills:
DashboardsData AnalysisOmnichannel Performance Data
Fintech • Payments • Software
Lead the Payment Experience team, support payer queries, manage team operations, and enhance the customer experience through effective communication and problem-solving.
Top Skills:
Google WorkspaceLookerZendesk
Cloud • Fintech • Information Technology • Machine Learning • Software
Manage and improve the onboarding journey for small business customers, using insights and AI to enhance their experience and drive growth.
Top Skills:
Ai ToolsFunnel Analytics
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