Top Remote Fintech Customer Success & Experience Jobs

Manage relationships with large sellers in the Food and Beverage sector, driving account growth through tailored solutions and serving as an advocate to product teams.

Manage relationships with Square's largest Food and Beverage sellers, grow account-based revenue, serve as a seller advocate, and identify technical solutions. Collaborate with cross-functional teams on projects and negotiate pricing for account retention.

The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.

Lead and optimize the customer journey as the Associate Director of Global Growth, focusing on conversion, retention, and strategic growth initiatives.

The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.

The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.

As part of the Member Services team, you will assist members with digital personal finance solutions, providing guidance and support. Responsibilities include onboarding, answering inquiries, and documenting interactions.

The role involves assisting members with digital personal finance solutions through calls and emails, providing empathy, guidance, and documentation of interactions.

As a Customer Care Advocate, you'll provide exceptional service to customers, solving problems and guiding them through processes in a contact center environment. Responsibilities include training, adhering to shifts, meeting performance metrics, and demonstrating effective communication skills.

The Product Support Associate provides technical support to clients on software issues related to ActiveDisclosure, conducts software testing, and resolves technical issues while maintaining documentation of client interactions and feedback.

Lead the global Technical Account Management team for Cash App Pay, Afterpay, and Clearpay, driving merchant growth and retention through technical partnerships and strategic initiatives.

The Director, Customer Value Management will lead execution of programs that drive value realization and retention, collaborating across teams to enhance customer engagement and satisfaction.