Top Remote Fintech Customer Success & Experience Jobs

The Customer Success Analyst will drive operational excellence and strategic evolution within customer support, focusing on retention and value creation through analytics and cross-functional collaboration.

The Service of Process Specialist will review and process legal documents, fulfill customer orders, and provide excellent customer service. Responsibilities include data entry, online research, and addressing customer inquiries.

As an Associate Real Estate Support Specialist, you will provide customer service and technical support, manage customer cases, and assist with problem-solving in a team environment.

The Customer Success Analyst is responsible for driving customer satisfaction and retention by managing operational excellence and strategic focus across cross-functional teams.

The Partner Development Lead will create strategies for product partnerships, manage relationships, and drive revenue growth across Block's ecosystems through collaboration and commercialization of products.

The SVP will lead and transform Navan's global customer service operations, focusing on strategy, technology deployment, and building high-performing teams to enhance customer satisfaction and operational excellence.

The Tier 2 Support Technician provides technical customer service, resolves issues via email and phone, and escalates complex problems when necessary, maintaining high communication standards.

The Tier 2 Support Technician provides technical support to restaurant guests and owners, resolves issues using Zendesk, and communicates effectively with team members and clients.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

The Specialist II provides technology support to clients, resolving hardware and software issues while ensuring high customer satisfaction.

The Specialist II provides technology support to firm clients, ensuring high customer satisfaction and resolving hardware and software issues.

Provide dedicated technical support to executives, troubleshoot hardware/software issues, manage accounts, and ensure efficient operations while maintaining confidentiality.

Manage and execute CRM and lifecycle marketing strategies to enhance user adoption and retention for emerging products at Coinbase, leveraging ML targeting and analytics for performance optimization.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.