Top Remote Fintech Customer Success & Experience Jobs

The Enterprise Accounting Success Manager will support enterprise customers in using the Close Management solution, ensuring satisfaction and engagement, delivering solutions, and driving renewals and expansion initiatives.

Drive adoption and growth of Coupa Pay with large strategic customers by creating and executing adoption strategies, setting measurable success goals, delivering platform demonstrations and training, analyzing pay opportunities (virtual cards, transfers, early pay), and coordinating internal and external partners. Conduct occasional in-person customer meetings.

Provide technical and client-facing support for ArcReporting, configuring templates, mapping and processing data, troubleshooting issues, training clients, preparing documentation, and assisting with UAT and version upgrades to ensure accurate automated financial reports.

The Director of Analyst Relations at BlackLine will manage relationships with top industry analysts, ensuring positive ratings in research reports and acting as a resource for teams across the company. Responsibilities include project management, content creation, and execution of an Analyst Relations plan.

The Senior Solutions Architect will lead technical implementations for Transaction Monitoring, manage client relationships, and mentor teams.

The Senior Claims Adjuster manages complex workers' compensation claims, ensures compliance, delivers customer service, and identifies mitigation opportunities.

Manage and mature Upstart's privacy program, embedding privacy controls into products and ensuring compliance with regulations. Lead assessments and collaborate with various teams on data safeguards.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring, and strategic initiatives while resolving complex issues and identifying solutions.

The Onboarding Consultant manages customer relationships during onboarding, ensuring successful implementation of Toast technology for restaurant operations and staff training.

Provide high-touch dining concierge services for high-net-worth clients: secure prime reservations, develop relationships with top-tier restaurants and nightlife venues, source weekly content ideas, and support evenings/weekends in a fast-paced team environment.