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Top Remote Fintech Customer Success & Experience Jobs
Big Data • Consumer Web • Fintech • Mobile • Payments • Social Impact • Financial Services
The Customer Support Lead manages a team, analyzes performance data, identifies issues, and collaborates with product teams to enhance customer support efficiency.
Top Skills:
Ai AgentsChatbot PlatformsDatadogLogrocketZendesk
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.
Top Skills:
Communication ApplicationsComputer Systems
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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills:
Salesforce
Fintech • Real Estate • Software • Financial Services • PropTech
Join Hometap as a Servicing Specialist, providing exceptional customer service to homeowners via calls and emails, handling inquiries with accuracy, and managing mortgage documentation.
Fintech • HR Tech • Financial Services
The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.
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Artificial Intelligence • Fintech • Software
The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.
Top Skills:
Ai AgentsAPIsPythonSQL
Fintech
The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.
Top Skills:
FreshdeskZendesk
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eCommerce • Fintech • Payments • Software
The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.
Top Skills:
EcommerceProject Management ToolsSaaS
Fintech • Payments • Financial Services
As a Systems Administrator, you'll manage cloud services, identity management, and endpoint configuration while optimizing and supporting essential IT systems and collaborating with teams.
Top Skills:
Active DirectoryAuth0Azure AdAzure AdExchange OnlineGoogle SuiteIntuneJAMFJIRAO365OktaPowershellPythonSccmServicenowSharepointSlackTeamsZendeskZoom
Fintech • Software • Financial Services
As an API Support Specialist, you will provide technical support for API integrations, troubleshoot issues, collaborate with internal teams, and advocate for developer needs.
Top Skills:
.NetAPIsBigQueryC++GCPJavaJIRAJSONRest ApisSQLWebsockets
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