Top Remote Fintech Customer Success & Experience Jobs

The role involves providing financial advice, building financial plans, managing client relationships, and meeting compliance requirements.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

The role involves supporting investment advisors in client service, coordinating meetings, managing documentation, and assisting with client onboarding in the Wealth Management team.

Provide remote corporate travel booking and advisory services using Sabre GDS; arrange domestic and international travel for individuals and groups; ensure policy compliance; research options and upsell services; handle customer issues; and coach team members to improve service.

Provide remote corporate travel booking and advisory services using Sabre GDS for air, rail, road, and accommodations. Ensure policy compliance, proactively identify traveler needs, resolve issues, and collaborate with teammates to coach and improve service.

The Senior Technical Account Manager will ensure customer success by managing inquiries, resolving integration issues, optimizing configurations, and providing strategic guidance. Key responsibilities include collaborating with technical teams and contributing to knowledge bases. Strong problem-solving and communication skills are essential.

Lead the Mobile Service Desk team, ensure quality customer support, optimize operational performance, and manage incident resolution and service delivery.

As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.

Manage customer accounts, maximizing ROI on Sardine products, while collaborating with teams to meet customer needs in fraud and compliance.

Lead and optimize strategic partnerships, manage relationships with key payment partners, drive revenue growth, and track performance metrics.

The Customer Engagement Specialist provides customer service for Individual Life Financial Services, ensuring client needs are met through effective communication and problem-solving.