Top Remote Jobs in Buffalo, NY

Own the full post-sale customer experience, including onboarding, implementation, project delivery, support, account growth, adoption, business reviews, escalations, and customer advocacy. Serve as a trusted advisor on design-to-manufacturing workflows and PLM, MES, and ERP systems while collaborating with Sales, Product, Engineering, and Support. The role requires managing multiple customer projects and traveling extensively for implementations, training, and meetings.

Leads global B2B event strategy and executive programs, including major industry conferences, proprietary events, customer advisory boards, innovation summits, and executive briefings. Responsibilities include brand positioning, pipeline acceleration, cross-functional alignment, event governance, vendor and production management, ROI measurement, regulatory compliance, executive engagement, and global team leadership. The role partners with senior executives and sales, marketing, product, and engineering teams to drive awareness, customer acquisition, retention, partnerships, and revenue growth.

Lead end-to-end enterprise sales for multi-year SaaS contracts into health systems. Build C-level relationships, demo solutions, define customer roadmaps, negotiate profitable deals, partner with Samsung, meet targets, and travel up to 50% for client engagements and events.

Leads OneSkin’s customer support operation across DTC, marketplaces, AI chat, and professional channels. Manages internal and outsourced teams, SLAs, quality, staffing, training, and performance. Partners cross-functionally to improve retention, self-service, fulfillment issues, policies, adverse-event handling, fraud, and chargebacks. Owns CX technology configuration, automation, integrations, Voice of Customer programs, and reporting on contact trends, costs, service performance, and staffing.

Leads national business development for human capital consulting, executive search, and interim talent services targeting private equity firms and portfolio companies. Owns revenue quota, develops relationships with GPs and operating partners, manages the sales pipeline, packages integrated solutions, and drives engagements across the investment lifecycle. Represents the firm at industry events and generates cross-practice referrals. Requires extensive private equity sales experience, strong executive presence, and national travel.

Manages purchasing, supplier coordination, inventory control, hardware accounts payable, month-end inventory close, cycle counts, audits, and material planning. Maintains accurate ERP records, reconciles inventory and vendor accounts, supports production availability, and improves supply chain and operational finance processes. The role is fully remote with periodic visits to the Salt Lake City facility.

Manage and optimize legal department operations, including workflows, ticketing, contract administration, budgeting, metrics, vendor and outside counsel relationships, legal technology, knowledge management, and cross-functional projects. Support compliance initiatives, audits, risk management, and legal technology migrations while improving efficiency, scalability, and cost control.

Develop graduate-level Applied AI course materials, including lessons, labs, case studies, assignments, rubrics, projects, readings, templates, and videos. Design practical activities using LLMs, RAG, AI agents, automation, APIs, and evaluation tools. Collaborate with learning designers and university faculty, explain complex concepts to nontechnical learners, maintain academic quality, and update content as AI tools and regulations evolve.

Guide clients through onboarding, training, adoption, and ongoing use of the KODE OS platform. Deliver customized training and close-out packages, conduct follow-ups, measure operational improvements and ROI, gather feedback, resolve support issues, and coordinate with engineering, Mission Control, and deployment teams to improve implementation standards and client outcomes.

Execute and manage digital advertising campaigns from asset collection through scheduling, testing, delivery, troubleshooting, and reporting. Communicate with clients, agencies, account managers, and internal teams regarding creative assets, ad specifications, tracking, pacing, discrepancies, and campaign priorities. Upload and schedule creative in ad servers, provide previews for approval, resolve technical issues, and support advertiser relationships and campaign performance.