Top Remote Jobs in Buffalo, NY

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Nurture inbound healthcare, MedTech, and privacy-focused prospects from initial engagement through qualified meetings with the Growth Manager. Responsibilities include personalized multichannel outreach, lead qualification, event and trade show support, CRM and pipeline management in HubSpot, re-engagement campaigns, sales enablement, messaging refinement, and sharing prospect feedback with marketing and growth teams. The role is fully remote but requires travel to industry conferences and trade shows.

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Leads customer research projects from scoping through stakeholder-ready delivery, serving as the primary research advisor and accountable owner for assigned enterprise accounts. Responsibilities include developing research solutions, writing and editing quantitative and qualitative questionnaires, creating analysis plans, presenting insights, improving AI-generated research outputs, collecting product feedback, and managing direct reports. The role supports customer retention, expansion, and successful pilot conversions through high-quality research outcomes.

Design and test AI-powered tax workflows, evaluate generated tax analysis, and convert tax engagements into structured processes. Implement workflows with accounting firms and corporate tax teams, configure customer solutions, and support quality reviews. Translate customer feedback into product improvements while collaborating with product, engineering, and data science teams. Research U.S. federal tax sources, document best practices, and create reusable workflow templates.

Own complex enterprise Linux support escalations from initial report through root-cause analysis and resolution. Debug kernel, system, storage, networking, performance, container, virtualization, cloud, and HPC issues. Serve as senior technical contact for strategic customers, mentor support engineers, improve escalation standards, drive defects into Engineering, contribute automated tests, create documentation, participate in on-call and release reviews, and engage with open-source communities.

Drive national sales growth in multifamily and student housing markets by identifying prospects, developing consultative technology solutions, managing the sales funnel, negotiating contracts, forecasting accurately, and closing large agreements. Build relationships with developers, owners, and C-level contacts while collaborating with solutions engineers, attending industry events, meeting clients, and achieving sales quotas. Travel typically comprises 30–40% of the work week.

Own retention, renewals, expansion, onboarding, and strategic outcomes for 10–30 enterprise customer accounts. Build executive relationships, lead complex change management, develop account plans, identify creative strategy gaps, conduct executive business reviews, and provide customer feedback to Product and Leadership. Use Motion and its AI agent, Runneth, to improve creative testing workflows and customer impact.

Leads technical strategy and operations supporting industrial decarbonization in textile manufacturing. Coordinates climate technology research, utility and process engineering evaluations, methodology development, knowledge management, strategic communications, workshops, and cross-functional execution. The role translates complex technical information into frameworks, presentations, documentation, and actionable initiatives while improving technical decision-making and collaboration among internal teams, consultants, and external partners.

Build and launch internal tools, workflow systems, operations software, and AI-enabled automations across affordable housing operations. Translate business processes into scalable technical solutions, prioritize a product roadmap, and measure business outcomes. Responsibilities span maintenance optimization, expense reconciliation, vendor-payment anomaly detection, resident-renewal analytics, and operational efficiency. The role requires hands-on product and BizOps experience, rapid iteration, technical fluency, and practical use of AI, LLMs, data, dashboards, and SQL.