Top Remote Jobs in Buffalo, NY

Leads commercial enablement strategy across sales, client success, and client services. Oversees training, onboarding, continuous learning, enablement content, tools, platforms, and performance metrics. Partners with commercial and cross-functional leadership on product launches, market expansion, sales process optimization, territory planning, pipeline health, and quota attainment. Manages the commercial training and sales enablement team while driving technology adoption, feedback loops, accountability, and continuous improvement.

Owns B2B social media, influencer marketing, partner campaigns, event activations, and growth marketing initiatives. Responsibilities include developing integrated campaigns, managing social channels and content, overseeing paid influencer partnerships, supporting executive communications, coordinating events, measuring campaign performance, and collaborating cross-functionally to advance brand awareness, pipeline, and developer adoption.

Build relationships with clinicians, sports teams, universities, military organizations, and performance facilities. Demonstrate VALD technology, manage product trials, develop territories, nurture leads, attend conferences, and support consultative sales and account management. Help practitioners adopt technology and achieve measurable value in evaluation, performance, injury risk management, and rehabilitation.

Administer U.S. employee benefits and multi-state leave programs, including FMLA, ADA accommodations, disability, parental, and state-specific leave. Monitor regulatory changes, research legislation, recommend policy updates, manage leave cases, reconcile benefits invoices, oversee ACA reporting, and support compliance audits. Partner with employees, managers, People Operations, Finance, Legal, carriers, and vendors while maintaining accurate records and improving manual processes through automation.

Designs, deploys, and optimizes large-scale RoCEv2 data center networks supporting AI and HPC clusters up to 100,000+ GPUs. Leads congestion management, network performance, reliability, automation, validation, and observability initiatives. Provides technical direction across teams, resolves complex production failures, develops network standards and tooling, and mentors engineers while working hands-on with switching, routing, optics, cabling, and high-speed Ethernet fabrics.

Provides remote customer assistance through email, phone, chat, and other channels. Responsibilities include answering inquiries, troubleshooting product and account issues, documenting interactions, escalating complex cases, sharing recurring feedback with internal teams, and meeting service-quality and response-time expectations.

Leads the engineering organization, sets technical strategy, oversees managers, and guides architecture, reliability, security, scalability, CI/CD, and QA. Partners with Product, Design, AI, and Analytics leaders to deliver production-grade software and represent Engineering to executives, customers, partners, and investors. The role also owns recruiting, career development, headcount, vendors, cloud spend, compliance, and organizational processes while remaining hands-on when needed.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Leads proactive, multi-state policy campaigns by assessing policy landscapes, developing strategies, aligning affiliates and coalition partners, coordinating internal support, creating funding narratives, and managing contractors. The role requires strong issue advocacy, policy, government affairs, relationship-building, political judgment, and campaign execution experience, particularly within state-based organizations.

Manages end-user IT operations, service management, endpoint and asset administration, onboarding and offboarding, vendor relationships, security support, SOC 2 governance, risk management, and business continuity activities. The role serves as a technology escalation point, improves service processes and documentation, tracks operational and compliance metrics, coordinates audit evidence, and partners with internal teams and external vendors in a remote-first SaaS environment.