Top Remote Jobs in Buffalo, NY

The Implementation Manager will lead client communications, oversee website launches, manage internal workflows, and develop materials for internal teams while ensuring e-commerce functions align with client needs.

Lead and scale global marketing operations across two brands, owning marketing technology, lead lifecycle, automation, reporting, and cross-functional execution. Build scalable systems, governance, and dashboards, drive platform integrations and migrations, improve funnel tracking and attribution, and manage cross-team projects to increase speed, efficiency, and marketing impact.

The Senior AI Engineer will design and maintain customer-facing AI tools by building APIs, optimizing workflows, and conducting experiments with generative AI models, ensuring system reliability and integration with production systems.

Design, build, and tune NLU models and agentic virtual agents on Genesys Cloud. Create and iterate prompts and evaluation frameworks, analyze conversation logs to identify failures, and implement data-driven improvements. Work with customers to gather requirements, present findings, and optimize production performance of LLM-driven interactions.

Own end-to-end quality validation for new features and releases on a genomics platform. Design, build, and maintain scalable automated regression suites (Playwright/Cypress/Selenium), run API/integration tests (Postman/Swagger), integrate tests into CI/CD, lead exploratory testing and release readiness, track defects to resolution, improve QA processes, and mentor junior QA engineers while communicating quality risks across teams.

Generate and qualify inbound and outbound leads for SMB construction customers, conduct outreach via calls/emails/LinkedIn, schedule discovery calls and demos, maintain CRM data, collaborate with Account Executives, and meet activity and opportunity generation goals.

Drive full sales cycle for SmartAsset Advisor Marketing Platform: prospect and cold outreach, educate advisors on platform ROI, manage Salesforce records, meet monthly quotas, and close new clients while collaborating on growth strategies.

Develop product messaging and positioning, lead go-to-market strategy and integrated marketing campaigns, enable sales with collateral and training, and perform market, competitor, and customer research to inform product differentiation.

Provide responsive, multi-channel technical support for K-12 customers using Gaggle products. Troubleshoot issues via phone, email, and chat; review system setup; educate and implement services; document interactions and escalate when needed.

Own the flagship data-center AI compute product line: define topology, cabling, power, and orchestration; coordinate engineering, manufacturing, CX and sales; ensure reliable deployments in colos and customer data centers; support hardware, software, and firmware in the field; travel for installs and customer engagements; drive uptime, scaling, and total cost of ownership improvements.