Top Remote Customer Success Jobs in Buffalo, NY

25 Days AgoSaved
Remote
Remote Buffalo, NY
75K-82K Annually
Junior
75K-82K Annually
Junior
Healthtech • Software
The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.
Top Skills: SaaS
25 Days AgoSaved
Remote
Remote Buffalo, NY
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
25 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Analytics
The Client Success Associate supports client needs by collaborating with Client Success Managers, managing projects, analyzing data, and improving processes to enhance client experiences.
Top Skills: ExcelGoogle SheetsVitally
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
25 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
Senior level
Senior level
Cloud • Edtech • Marketing Tech • Software
The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.
Top Skills: Ai Solutions
25 Days AgoSaved
Remote
Remote Buffalo, NY
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Edtech
The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.
Top Skills: LookerSalesforce CRMSigmaSQLTableau
Reposted 27 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
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Reposted 29 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills: ChatgptJIRASalesforceSlack
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
Entry level
Entry level
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills: Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
Reposted 22 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills: IntercomJIRANotion
Reposted 21 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
2 Months AgoSaved
Remote
Remote Buffalo, NY
Expert/Leader
Expert/Leader
Machine Learning • Software
Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.
Top Skills: AWSAzureHadoopPythonRSparkSQLTableau
Reposted 6 Months AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 7 Months AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Software • Cybersecurity
As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.
Top Skills: EdrGoogle SecopsSIEMSoar
7 Months AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.
Top Skills: AIData-Driven IntelligenceMarketing AutomationSaaS
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