Top Remote Customer Success Jobs in Buffalo, NY

25 Days AgoSaved
Remote
Remote Buffalo, NY
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
25 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Analytics
The Client Success Associate supports client needs by collaborating with Client Success Managers, managing projects, analyzing data, and improving processes to enhance client experiences.
Top Skills: ExcelGoogle SheetsVitally
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
25 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
Senior level
Senior level
Cloud • Edtech • Marketing Tech • Software
The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.
Top Skills: Ai Solutions
25 Days AgoSaved
Remote
Remote Buffalo, NY
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills: CRMSaaS
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills: GainsightHubspotSalesforce
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 25 Days AgoSaved
Remote
Remote Buffalo, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 25 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
87K-139K Annually
Mid level
87K-139K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.
Top Skills: Ai Technology
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Enterprise Web • Information Technology • Payments • Sales
The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.
Top Skills: Salesforce
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
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Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Edtech
The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.
Top Skills: LookerSalesforce CRMSigmaSQLTableau
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.
Top Skills: ExcelOutlookPowerPointWord
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Edtech
Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.
Top Skills: Customer Marketing PlatformsGainsightSalesforce
Mid level
Edtech
The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.
Reposted 26 Days AgoSaved
Remote
Remote Buffalo, NY
116K-150K Annually
Senior level
116K-150K Annually
Senior level
Software
The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.
Top Skills: Ai-Powered CommunicationCustomer Success ManagementSaaS
Reposted 26 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
72K-115K Annually
Junior
72K-115K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills: GainsightSalesforceTableau
Reposted 27 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
Reposted 29 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
Reposted One Month AgoSaved
Remote
Remote Buffalo, NY
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
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