Top Remote Customer Success Jobs in Buffalo, NY

As a Senior Customer Success Operations Analyst, you'll enhance CS operations through program development, metric tracking, and cross-team collaboration to drive customer satisfaction and loyalty.

The role focuses on supporting onboarding and performance of ERO products, analyzing data for business growth, and ensuring compliance and risk management.

The Mid-Market Customer Success Manager will manage enterprise customer relationships, drive product adoption, ensure retention, and collaborate with internal teams for feedback and success metrics.

The Customer Architect partners with clients to develop customized solutions, optimizes implementations, and ensures technical integrations to enhance overall client satisfaction and success.

The Support Engineer role involves providing advanced technical support, managing L2/L3 tickets, and maintaining customer satisfaction while resolving complex issues.

Lead and manage customer success initiatives, ensuring client satisfaction, retention, and operational excellence in payroll and benefits delivery.

As a Support Engineer, you will resolve customer issues, provide technical support, collaborate with teams, and maintain technical documentation to enhance customer experience with our HIPAA-compliant product.

As a Loan Consultant, you will handle customer inquiries, process applications, ensure satisfaction, and collaborate for improvements in the loan process.

As a Customer Care Specialist, provide exceptional phone support, resolve customer inquiries, and maintain high satisfaction in a fast-paced remote environment.

Responsible for onboarding and driving adoption of Scribe for Enterprise customers, managing renewals, and identifying expansion opportunities while engaging with key stakeholders.