Top Remote Customer Success Jobs in Buffalo, NY

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Customer Success Manager ensures clients achieve outcomes from their investment in AlphaSense, focusing on adoption and engagement, managing relationships, and driving growth through targeted support and training.

The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.

The Customer Success Manager drives platform adoption, assesses customer engagement health, and provides strategic insights, ensuring long-term retention and successful outcomes for clients.

Seeking a Senior Vice President, Customer Success to oversee post-sale customer lifecycle, drive retention and expansion, and build an effective Customer Success organization.

Drive strategic success planning and engagement across enterprise accounts while aligning customer needs with Tines' platform, ensuring adoption and expansion.

The Strategic Client Success Partner manages client relationships, ensuring satisfaction, implementing strategies for improvement, analyzing data, and collaborating with internal teams to enhance program outcomes.

As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.

The Customer Success Manager will enhance client satisfaction, manage accounts, drive customer feedback, conduct training sessions, and support product utilization.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Engineer will support customers by addressing requests, debugging issues, advocating for their needs, and improving internal workflows for better service delivery.

The Customer Success Engineer will handle customer requests, debug issues, advocate for users, improve workflows, build relationships, and create documentation.

The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.