Top Remote Jobs in Boise, ID

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Manages Customer Success Engineering for GitLab, an intelligent DevSecOps orchestration platform. The provided description contains no specific responsibilities or qualifications, but indicates a remote role supporting GitLab’s customer success and technical product environment. GitLab emphasizes AI-enabled workflows, collaboration, professional development, and employee benefits.

Own the technical strategy for GitLab’s strategic technology partnerships, translating partner roadmaps into integrations, architecture, and product opportunities. Evaluate AI models and agents, build prototypes, facilitate technical workshops, develop business cases, and influence product roadmaps. Coordinate Engineering, Product, Finance, FinOps, Sales, Marketing, R&D, and partner teams through delivery while tracking cloud, AI, and DevSecOps developments. The role is remote and requires quarterly travel with EMEA-overlapping hours.

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Develop and launch scalable full-stack search systems using JavaScript, TypeScript, Python, or Kotlin. Collaborate with engineers and stakeholders, balance delivery speed with system reliability, debug code, participate in code reviews, write tested and extensible software, and contribute to team growth and communication.

Own brand and partner campaign strategy from brief through launch and retrospectives. Translate business priorities, audience insights, and brand strategy into integrated campaign plans, GTM strategies, investment priorities, and creative briefs. Align cross-functional marketing partners, guide tradeoffs, oversee execution quality, and develop measurement frameworks. Track brand health and campaign performance, report insights to leadership, and create reusable standards to improve future campaigns.

Leads and coaches licensed personal lines insurance agents, drives sales and service metrics, oversees insurance sales from intake through fulfillment, identifies cross-sell opportunities, and develops processes for SoFi Protect. Manages performance, hiring, team development, and carrier relationships while advising members on Home, Auto, and Life Insurance coverage.

Manage strategic sourcing and procurement projects across financial services categories, including RFPs, renewals, supplier negotiations, benchmarking, spend analysis, and cost-saving initiatives. Partner with Legal, Finance, Risk, Compliance, Information Security, and business stakeholders to evaluate suppliers, negotiate commercial terms, manage contracts, monitor supplier performance, and ensure procurement governance. Prepare financial analyses, business cases, savings forecasts, and executive recommendations while managing multiple cross-functional projects.

Owns end-to-end implementations for travel management companies, from discovery and configuration through go-live and stabilization. The role configures online booking tools, GDS environments, corporate travel programs, integrations, policies, billing, and access; leads UAT, training, defect triage, and go/no-go decisions; and manages multiple launches concurrently. As the first dedicated implementer, this person will also create implementation playbooks, templates, migration procedures, and scalable processes while supporting enterprise sales and product roadmap development.

Own go-to-market strategy and execution for Engine’s OBT+ TMC partnership channel. Prospect, negotiate, and close strategic TMC agreements; develop commercial models, pricing inputs, ROI cases, and launch plans; influence product roadmaps; coordinate with Product, Engineering, Supply, Implementation, Legal, Finance, and Marketing; and represent Engine at corporate travel events and executive meetings.

Own post-launch success for a portfolio of travel management company partners and corporate accounts. Drive account migration, agent and traveler adoption, booking growth, partner health, QBRs, escalations, and expansion opportunities. Coordinate with Implementation, Support, Product, and Business Development teams while translating partner feedback into internal action. Use performance metrics to identify risks, guide partner conversations, and improve long-term commercial outcomes.

Manage technical customer relationships for US Federal Government accounts, driving adoption, value realization, renewals, and risk mitigation. Lead business reviews, support FedRAMP-regulated environments, educate customers on security platform capabilities, and troubleshoot networking and authentication issues. The role requires expertise in Zscaler technologies, cloud security, enterprise infrastructure, and federal compliance, along with US citizenship and eligibility for DoD/DoW Secret or Top Secret clearance.

Lead Headway’s Web Platform team of five frontend engineers. Own frontend strategy, design systems, web architecture, accessibility, performance, testing, and agentic UI workflows. Hire and develop engineers, manage performance, align with Design and product teams, define roadmaps and metrics, and advocate for frontend standards company-wide. Remain hands-on with code and AI tools while evolving shared frameworks, tooling, documentation, and automated quality checks.

Leads clinical product strategy for payer and outcomes initiatives, translating behavioral health workflows, reimbursement requirements, and quality standards into product requirements. Partners with product, engineering, data, payers, and health systems to measure outcomes, improve clinical quality and safety, influence roadmaps, and represent Headway externally. Requires an active psychologist or psychiatrist license, extensive clinical experience, payer-facing expertise, claims or outcomes experience, and strong analytical and presentation skills.

Lead clinical product strategy for a digital mental healthcare platform. Embed behavioral health expertise into product design, AI governance, patient safety, clinical quality, and measurable outcomes. Translate clinical workflows into product requirements, guide safe AI-enabled features, monitor provider and patient outcomes, and align product, design, data, and engineering teams. The role requires a licensed psychiatrist or psychologist with substantial clinical experience and prior collaboration with product and engineering teams.

Own project and case management across health underwriting products, coordinating intake, prioritization, tracking, dependencies, risks, and resolution. Partner with Product, Data Science, Data Engineering, Implementation, QA, and client teams to remove blockers and improve accountability. Build reporting on workload, ticket aging, bottlenecks, and resolution rates while connecting Salesforce, Jira, and spreadsheet workflows to automate processes and create a proactive, data-driven operating model.

Staff Data Engineer responsible for setting technical direction, architecting scalable data platforms, leading cross-functional initiatives, improving reliability and performance, and enabling AI-assisted analytics and development. The role includes hands-on development with Python, SQL, cloud data warehouses, orchestration, infrastructure as code, Kubernetes, Kafka, and streaming pipelines, along with mentoring, technical advocacy, documentation, code reviews, and on-call troubleshooting.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Own full-cycle recruiting for technical and G&A roles across Engineering, Product, Data, Finance, Legal, Operations, and other corporate functions. Partner with hiring managers and senior leaders on search strategy, sourcing, candidate evaluation, interview processes, offers, and closing. Build passive-talent pipelines, manage multiple requisitions, deliver strong candidate experiences, maintain Greenhouse data quality, and use recruiting analytics and market intelligence to improve hiring decisions and processes.

Leads three Financial Products teams, owning strategy, operating plans, customer onboarding, enablement, adoption, retention, and spend growth. Manages managers and individual contributors, establishes scalable processes and performance standards, develops talent, and uses dashboards and operating metrics to improve activation, customer satisfaction, productivity, and commercial outcomes. Partners cross-functionally with Product, Engineering, Sales, Customer Success, Risk, Support, and Operations.