Top Remote Jobs in Birmingham, AL

Owns customer management and revenue growth for the HELP developmental assessment product suite. Responsibilities include retaining and expanding existing accounts, migrating print customers to HELP Connect, developing new business, selling training and certification, managing pipelines and forecasts, attending industry events, and collaborating with Product, Marketing, and Learning teams. The role requires strong early childhood or early intervention expertise, consultative relationship management, commercial aptitude, and comfort supporting digital technology adoption.

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Own digital advertising campaign fulfillment and publisher monetization across high-traffic websites. Optimize direct-sold, e-commerce, and programmatic campaigns, ad layouts, placements, yield, and partner integrations. Analyze performance metrics, run A/B tests, develop dashboards and documentation, collaborate with Product and Engineering, and present recommendations to leadership. The role requires strong programmatic advertising, analytics, project management, and partner relationship expertise.

Build and deploy AI agents, LLM workflows, and marketing automation systems for CRM and lifecycle campaigns. Automate Braze campaign development, segmentation, personalization, and pre-send QA. Create evaluation suites for brand voice, factual accuracy, and tone; maintain version-controlled prompts and agent definitions; integrate systems through APIs and MCP servers; train marketing users; and measure adoption, efficiency gains, and marketing KPI impact.

Leads accounts receivable, collections, credit risk, customer financing programs, and working capital initiatives. Oversees credit approvals, cash flow optimization, dispute resolution, performance reporting, process automation, and team development while partnering with Sales, Finance, Vendor Management, and executives to balance commercial growth with financial risk.

Leads CRM and lifecycle marketing strategy, client delivery, department operations, profitability, and team development. Develops retention programs across email, SMS, loyalty, subscription, and referral channels, particularly for Shopify-based DTC brands. Requires hands-on Braze expertise, Klaviyo knowledge, lifecycle audits, funnel strategy, segmentation, reporting, process development, and senior client leadership. Manages managers, strategists, and creatives while driving measurable revenue and customer lifetime value growth.

Conduct empirical AI safety research with mentor guidance, owning projects from hypotheses and controlled experiments through analysis and technical writing. Build and debug evaluation harnesses, agent environments, datasets, monitoring methods, and post-training experiments. Investigate model failures, alignment, deception, misuse, multi-agent risks, and evaluation reliability. Produce reproducible code, experiment logs, research analyses, and papers for potential submission to leading machine learning conferences.

Generates qualified sales meetings through high-volume inbound and outbound prospecting to event organizers. The role makes cold calls, responds to inbound leads, conducts multichannel outreach, qualifies prospects, schedules meetings, documents activity in HubSpot, and shares prospect feedback. This full-time, quota-carrying position supports pipeline growth and requires strong communication, persistence, customer empathy, and comfort with CRM and virtual dialer tools.

Drives enterprise revenue growth by prospecting, developing account plans, qualifying opportunities, conducting discovery, presenting cybersecurity solutions, leading proofs of value, and managing complex sales cycles. Builds relationships with executives and stakeholders, forecasts revenue, collaborates on onboarding and implementation, and identifies upsell and cross-sell opportunities. Maintains competitive and industry knowledge while representing the company at conferences and events.

Own the strategy, roadmap, and execution of Cresta’s AI Receptionist partner enablement program. Build scalable onboarding, certification, workshops, and self-service learning; configure and optimize the learning platform; develop partner sales and implementation assets; and serve as the product subject matter expert. Collaborate with Partner Leadership, Sales, Marketing, Product, and Engineering to improve partner readiness, measure certification and pipeline outcomes, and help technology partners position, implement, and scale Cresta solutions.