Top Remote Jobs in Ann Arbor, MI

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Analyze computer systems and business processes, gather and validate stakeholder requirements, create BPMN/UML process models, use SQL for data analysis and troubleshooting, and collaborate remotely on customer projects. The role also contributes domain expertise to AI training data and scenario validation.

Reviews, develops, validates, and refines dashboards, reports, visualizations, calculations, data sources, KPIs, and analytical workflows across BI platforms. The role documents findings, provides structured feedback, troubleshoots reporting accuracy, and evaluates AI-powered agents and workplace connectors used in analytics processes.

Lead product marketing for Cyera’s data and AI security platform. Responsibilities include launching products and features, developing technical messaging and content, creating sales enablement materials, and executing campaigns that drive demand, SEO/AEO, pipeline, adoption, and market positioning. The role partners closely with product, marketing, sales, and customer success teams.

Develop and execute personalized 1:1 and 1:few ABM programs for strategic enterprise accounts. Partner with Sales, SDRs, Product Marketing, and other teams to create verticalized, international, multichannel campaigns. Manage ABM tools, vendors, targeting, buying-group strategies, measurement, and reporting. Analyze account engagement, pipeline, and revenue outcomes while developing scalable playbooks and continuously optimizing the global ABM program.

Design, build, and maintain backend services and APIs using Ruby on Rails. Ensure performance, scalability, reliability, and test coverage. Collaborate with Product, Frontend, Data Engineering, and QA to deliver production-quality code for web and mobile platforms.

Design, build, and maintain backend services and APIs using Ruby on Rails. Improve performance, scalability, reliability, and write well-tested production code. Collaborate with Product, Frontend, Data Engineering, and QA teams.

Own and expand a Three.js-based in-browser solar configurator: implement and optimize 3D geometry tools and workflows, build product-facing frontend features, collaborate with backend and computational teams, translate solar physics into usable design tools, define frontend/3D architecture, and ensure performant, stable UX across edge cases.

Own and expand a Three.js-based in-browser solar configurator, build and optimize 3D geometry and design workflows, implement frontend product features, collaborate with backend and computational teams, and ensure performant, stable, and intuitive 3D UX.

Own and expand a Three.js/R3F in-browser solar configurator: build and optimize 3D geometry tools and UX, collaborate with backend and simulation teams, ensure performant real-time rendering, and deliver frontend product features across the Aether platform.

Design, develop, and execute manual and automated tests for front-end, back-end, APIs, and large-scale services. Build and maintain automated test suites and frameworks (Java, JUnit, Selenium, TestNG), analyze logs, report results, and collaborate with stakeholders; ensure test coverage across devices and drive test strategy and sign-off.

Design and build scalable native iOS and Android features using Swift and Kotlin. Integrate with backend services, optimize performance, write unit tests, maintain code quality, and lead end-to-end delivery of mobile product modules.

Design, develop, and maintain scalable, high-performance backend and middleware services on the JVM using Java and Spring/Spring Cloud. Build and enhance microservices, work with AWS and Docker, implement SQL/noSQL solutions (MySQL, Elasticsearch), use Git-based source control and JIRA, collaborate across engineering, design, and QA, and mentor teammates while following best practices and Agile methodologies.

Volunteer UI/UX Designer to lead product design for web and mobile: research, ideation, detailed design, testing, implementation, and mentoring. Create digital marketing assets, shape brand, drive roadmap, attend weekly standups, and commit at least 4 hours/week. Unpaid until funding; first assignment supports a fundraising campaign.

Volunteer QA/BA engineer will write and review requirements, create and execute test plans (manual and automated), develop automation scripts, track and report defects and QA metrics, perform regression, liaise with developers/product, and support testing processes for a healthcare appointment platform.

Volunteer Social Media and Community Manager to build and execute social strategy, create content, grow and engage communities across major platforms, coordinate creatives, identify influencers, and support a fundraising campaign. Requires metrics-driven content creation and community management experience.

Oversee website content creation, optimization, and publishing. Lead a small team of writers and translators, maintain brand voice and CMS structure, run SEO and UX improvements, coordinate with product/design/dev teams, conduct content audits, develop content calendars, and monitor analytics to improve traffic and conversions.

Manage full recruitment lifecycle for software and IT roles. Source, screen, and evaluate technical candidates, collaborate with hiring managers, maintain candidate pipelines, ensure smooth candidate experience, and support urgent hiring and immediate joiners.

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.

Leads engineering teams building and scaling Stripe’s financial products and platforms. Responsibilities include managing and mentoring engineers, shaping product strategy and technical roadmaps, collaborating cross-functionally, owning complex systems and processes, maintaining engineering standards, recruiting talent, and supporting career development. The role requires strong software development and engineering management experience, technical architecture judgment, product sense, problem-solving ability, and comfort managing ambiguity and multiple high-impact initiatives.

Lead design and implementation of iOS applications, mentor engineers, coordinate with vendors and operations, ensure delivery within scope/time/budget, and apply modern iOS practices (testing, CI/CD, analytics, async concurrency) to maintain high-quality production apps.

Reviews video annotations, action labels, and hand-pose data for accuracy, consistency, and completeness. Corrects errors using detailed quality guidelines, evaluates English-language descriptions, documents findings, and provides feedback on recurring issues. The role requires methodical visual review, precise corrections, clear written communication, and independent work in a remote environment. No prior AI experience is required.