Top Remote Jobs in Albuquerque, NM

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing expectations, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned projects.

Drive new enterprise business across US retail, ecommerce, and consumer brands. Own the full sales cycle, including prospecting, discovery, solution design, negotiation, closing, and handover. Build pipeline through networks and market presence, develop account-based strategies, manage complex stakeholder relationships, maintain accurate forecasts and CRM data, and collaborate with Sales, Delivery, Marketing, Product, and Customer Success. Represent ESW through events, networking, and thought leadership.

Provides Level 2 Linux/Unix systems administration in a 24/7 NOC environment. Responsibilities include troubleshooting, monitoring, patching, reimaging, package management, incident remediation, root cause analysis, documentation, compliance, operational reporting, automation, scripting, and training Level 1 analysts. Supports development, test, and production infrastructure across multiple locations and works rotating shifts.

Leads financial planning and analysis for a sales territory, owning forecasts, annual planning, budgeting, backlog and inventory risk assessment, P&L variance analysis, financial modeling, KPI reporting, and executive presentations. Partners with sales, accounting, and operations leaders while promoting Power BI, AI-assisted analysis, standardized metrics, and self-service reporting. Mentors analysts, reviews deliverables, and drives continuous improvement across the finance team.

Supports prospects and enterprise customers across Latin America through technical evaluations, proofs of value, deployments, workshops, troubleshooting, and renewals. Configures identity, SSO, email, and allowlisting requirements; partners with Sales, Customer Success, Product, and Engineering; and creates scalable documentation and playbooks. Requires fluent English and Spanish, strong enterprise IT fundamentals, and 2–5 years of customer-facing technical experience.

Monitors transport, port, and terminal costs to establish accurate standard costs for pricing and shipment profitability. Identifies cost drivers and root causes, analyzes vendor costs and volumes, supports cost-saving initiatives, communicates findings to Operations and Commercial teams, develops expertise in assigned cost categories, and oversees maintenance of FIS catalogues.

Create static and video advertising creatives for Meta, TikTok, and other digital platforms. Translate briefs and copy into high-quality visual assets, use AI tools to generate and refine imagery, produce creative variations for testing, and adapt assets to multiple formats. Integrate accurate product renders into realistic compositions, edit video and motion graphics, incorporate feedback, and improve creative workflows.

Lead market research delivery across the Americas, overseeing quantitative and mixed-methods research programs, strategic client relationships, account growth, and new business development. Advise senior stakeholders, manage revenue and delivery quality, and lead team performance, development, and progression. Champion technology- and AI-enabled research approaches while collaborating with global regional leads on client relationships, proposals, and best practices.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, and document preparation. Assists with social media and basic marketing, follows client-specific SOPs, prepares reports, coordinates with teams, and maintains accurate, efficient operations while working independently during graveyard shifts.

Provides second-tier technical support for accounting-related software applications through phone, web, and email. Diagnoses and resolves customer issues, handles escalations, maintains customer communication, uses and improves Knowledge Base content, identifies system defects, and collaborates with cross-functional teams. The role requires accounting or finance industry knowledge, strong communication and organizational skills, and at least four years of software support experience.