Top Operations & Support Jobs in Raleigh-Durham, NC

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

Lead workforce processes, staffing, payroll, invoicing, safety compliance, SOPs, and cross-functional coordination for the Animal Relocation program. Manage recruiting/onboarding, LMS training tracking, internal communications, event logistics, resource allocation, and support disaster response and transport operations while ensuring regulatory and safety compliance.

Lead design and build of end-to-end growth operating systems connecting marketing, sales, partners, product and engineering. Own CRM, analytics, forecasting, AI-assisted workflows, dashboards, and processes from lead to activation to expansion to drive repeatable revenue and product adoption.

Serve as primary client contact, manage onboarding/offboarding, maintain CRM records, schedule meetings, handle client communications, streamline internal processes, manage digital files, support invoicing and basic tech troubleshooting.

Support pilots and nonstandard referral workflows by executing manual processes, reconciling data, documenting evolving procedures, identifying risks, and partnering cross-functionally to inform automation and SOP development.

The Membership Growth & Operations Contractor will execute and manage the AfroTech Insider membership program, focusing on acquisition strategies, reporting, KPIs, and cross-functional project management.

The Feasibility Manager leads pre-award and post-award feasibility projects, conducting analysis, managing teams, and supporting strategic initiatives for clinical trials.

ChangeFolio seeks driven change consultants to join a global talent network, facilitating connections and sharing skills during hybrid networking events.

The Associate Director leads procurement processes for engineering and technical services, ensuring strategic sourcing, supplier management, and compliance with policies.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.