Top Operations & Support Jobs in Raleigh-Durham, NC

2 Hours AgoSaved
In-Office
Morrisville, NC, USA
Junior
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
Monitor Managed Wi-Fi networks, detect outages using alarms and telemetry, create and prioritize trouble tickets, troubleshoot remotely with customers and care teams, dispatch and coordinate field technicians, escalate complex incidents to senior specialists, and document network trends and reports.
Top Skills: Desktop HardwareDocsisHfcManaged Wi-FiNetwork Monitoring ToolsNetwork TopologyTelemetry
2 Hours AgoSaved
In-Office
Morrisville, NC, USA
Junior
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
Provide desktop and call-center IT support: troubleshoot and repair Windows PCs, peripherals and components; install software, patches and hardware; support VoIP and Webex calling; maintain asset data and refresh EOL equipment; assist remote users; log requests and collaborate with teams to ensure reliable call center technology.
Top Skills: MS OfficeWindowsVoipWebex
14 Hours AgoSaved
Hybrid
Durham, NC, USA
Junior
Junior
Fintech • Financial Services
Manage and supervise teller operations and daily branch activities to ensure compliant, high-quality customer service. Coach and develop staff, handle scheduling, resolve escalations, support operational tasks, and ensure adherence to regulatory and risk controls. Serve as Loan Originator contact for referrals and meet LO qualification requirements.
4 Days AgoSaved
Hybrid
Durham, NC, USA
Mid level
Mid level
Healthtech • Software • Biotech • Pharmaceutical
Provide high-level executive administrative coverage for Executive Team members during absences and support Shared Services programs. Manage complex calendars, travel logistics (domestic/international), expenses, confidential correspondence, process improvements, and event/project coordination to ensure operational continuity.
Top Skills: ConcurGoogle WorkspaceSlack
Reposted 4 Days AgoSaved
In-Office or Remote
25 Locations
30K-41K Hourly
Mid level
30K-41K Hourly
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.
Top Skills: Apple MacosChatgptGoogle GeminiGoogle SuiteSalesforceSlack
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
42K-54K Annually
Junior
42K-54K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Review and evaluate Group Life claim documentation for completeness and accuracy, process payments, respond to policyholder and beneficiary inquiries, ensure regulatory compliance, meet production and quality targets, mentor reviewers, and support claimants compassionately throughout the claims process.
Top Skills: Bios (Windows-Based Claim System)ExcelMicrosoft TeamsMicrosoft WordWindows
Reposted 12 Days AgoSaved
Hybrid
8 Locations
200K-230K Annually
Senior level
200K-230K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.
Top Skills: ElnErp SystemsLimsPlm SystemsRecipe Management Systems
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18 Days AgoSaved
Hybrid
Raleigh, NC, USA
Mid level
Mid level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Provide high-level administrative support to a global Value Engineering executive: manage calendars, travel, expenses, meetings, documents and presentations; coordinate internal events and cross-functional communications; support customer/executive meetings in Raleigh; own ad-hoc projects and drive initiatives independently in a fast-paced, global environment.
Top Skills: Google CalendarGoogle Workspace (Google Suite)MS Office
13 Hours AgoSaved
Remote or Hybrid
USA
37K-75K Annually
Mid level
37K-75K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
Provide phone-based first-line technical support to internal employees/contractors: troubleshoot hardware, software, network, and access issues; document incidents in ServiceNow or similar ITSM tools; escalate complex problems; and maintain data privacy and strong customer service in a remote workspace.
Top Skills: Call Center TechnologiesHelp DeskItsmServicenow
13 Hours AgoSaved
Remote or Hybrid
USA
38K-63K Annually
Mid level
38K-63K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.
Top Skills: Call Center TechnologiesItsmPhone SystemsServicenowTicketing Systems
18 Hours AgoSaved
Remote or Hybrid
United States
106K-141K Annually
Mid level
106K-141K Annually
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Field leadership role advising dealership owners and senior leaders to improve parts and service performance. Responsibilities include relationship management, data-driven analysis, developing and executing business plans, driving KPIs (NPS, retention, SRT), resolving aftersales issues, and frequent regional travel to support dealer operations and training.
Top Skills: ExcelPowerPointSales Reporting Tool (Srt)
20 Hours AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
107K-180K Annually
Mid level
107K-180K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.
Reposted 21 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
114K-203K Annually
Senior level
114K-203K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams, improving performance and ensuring new hires are productive.
Top Skills: Google WorkspaceHighspotLessonlyMindtickleSalesforceWorkramp
Reposted 21 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
149K-266K Annually
Expert/Leader
149K-266K Annually
Expert/Leader
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.
Top Skills: Ai-Driven ForecastingBigQueryDatabricksGenerative AiGongSalesforceSQLTableauWorkflow Automation
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