Top Operations & Support Jobs in Raleigh-Durham, NC

Provides high-touch travel support to executives and employees while administering global travel policies, monitoring compliance, analyzing program and supplier performance, managing travel vendors, and resolving service issues. The role supports reporting, cost management, policy governance, escalations, and corrective actions across airline, hotel, ground transportation, rail, car rental, chauffeured, and rideshare providers.

Provides first-line technical support in an onsite Mac-first environment. Troubleshoots hardware, software, identity, networking, and collaboration tools; supports Google Workspace, Microsoft 365, Slack, Zoom, endpoint devices, onboarding, access provisioning, asset inventory, and documentation. Escalates complex issues, supports technology deployments, and participates in rotating 24/7 on-call coverage.

Manages sales enablement and partner operations across indirect go-to-market channels. Designs scalable business processes, supports partner programs and governance, improves forecasting and CRM data quality, and develops dashboards, KPIs, and executive reporting. The role coordinates cross-functional initiatives among Sales, Alliances, Marketing, Finance, Product, Customer Success, and Revenue Operations to improve partner productivity, operational efficiency, and revenue growth.

Supports a global executive by managing complex calendars, priorities, meetings, travel, communications, stakeholder engagements, leadership rhythms, and follow-up. Uses AI-enabled executive assistant tools, generative AI, automation, and productivity technologies to improve executive-office workflows, reduce administrative friction, anticipate needs, and increase executive capacity. Requires exceptional judgment, discretion, adaptability, accuracy, executive presence, and communication skills in a fast-paced global technology environment.

Provide global hands-on and remote IT support across hardware, software, operating systems, mobile devices, identity systems, networks, endpoints, conference rooms, and workplace technology. Manage IT asset lifecycles, provisioning, access administration, endpoint configuration, patching, ticket resolution, and documentation. Support macOS, Windows, and iOS environments while delivering high-touch employee service and escalating complex issues to engineering teams.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, navigating computer systems, and resolving service concerns. The role requires strong communication, multitasking, customer service, and problem-solving skills while working varied shifts in a 24/7 call-center environment.

Executive leader responsible for the strategy, P&L, portfolio, commercial model, operational performance, customer experience, and go-to-market execution of HPE GreenLake Flex Solutions. The role transforms global as-a-service operations across CPQ, pricing, contracting, order activation, metering, billing, renewals, and expansion; integrates hybrid-cloud technologies; drives profitable growth; and leads customers, partners, and a global organization.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Supports managed services operations through data analysis, recurring reports, dashboards, process documentation, root cause analysis, and workflow improvements. The role identifies trends and variances, maintains reporting accuracy, gathers business requirements, supports new operational tools and processes, and collaborates with stakeholders to improve service delivery. A bachelor’s degree or four years of work experience is required, along with Excel proficiency and strong analytical, communication, organizational, and problem-solving skills.

Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.