Top Operations & Support Jobs in Raleigh-Durham, NC

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.

Support learners in a Python, Django, and React full-stack web development course. Responsibilities include assisting with education and learner success, communicating clearly, solving problems, creating engaging educational content, and providing tutoring or learner support remotely with flexible hours.

Open expression-of-interest opportunity for professionals with demonstrated impact in areas such as engineering, policy, cybersecurity, auditing, standards, or program management. Applicants should describe an achievement that influenced corporate practices, public policy, widely used software, or their broader field, and explain their interest in working with AVERI. Formal credentials are less important than verifiable impact.

Leads the Foundation’s strategy, operations, programs, ventures, fundraising, partnerships, team development, governance, and impact measurement. The Executive Director translates the Founder’s vision into measurable outcomes, oversees multiple entities, builds scalable systems, represents the organization publicly, and advances innovative economic equality, ownership, and wealth-building initiatives.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Manages safeguarding notifications, regulatory submissions, records, audit trails, and compliance activities. Coordinates safeguarding cases, meetings, advice-line activity, deadlines, and follow-up actions while supporting operational teams. Tracks risks, trends, and regulatory requirements, ensuring accurate documentation and timely reporting. The role requires experience in regulated environments, compliance or safeguarding, auditing, strong organisation, and attention to detail. A relevant Level 3 qualification is desirable, and an enhanced DBS check is required.

Provides back-office administrative and operational support to Account Management teams. Responsibilities include processing and tracking client orders, maintaining client records, coordinating workflows, monitoring outstanding tasks, preparing reports and documentation, and identifying process improvements. The role requires strong organization, communication, accuracy, multitasking, Microsoft Office proficiency, and the ability to work independently while collaborating across teams.

Senior operator reporting to the CEO and overseeing business functions to scale the company. Responsibilities include launching new factories, managing and hiring teams, supporting financial management, executing strategic initiatives, developing new ideas, and using AI coding tools. The role requires strong autonomy, organization, attention to detail, and leadership in a full-time in-person setting in Los Angeles and/or Detroit.