Top Operations & Support Jobs in Raleigh-Durham, NC

Provides back-office administrative and operational support to Account Management teams. Responsibilities include processing and tracking client orders, maintaining client records, coordinating workflows, monitoring outstanding tasks, preparing reports and documentation, and identifying process improvements. The role requires strong organization, communication, accuracy, multitasking, Microsoft Office proficiency, and the ability to work independently while collaborating across teams.

Senior operator reporting to the CEO and overseeing business functions to scale the company. Responsibilities include launching new factories, managing and hiring teams, supporting financial management, executing strategic initiatives, developing new ideas, and using AI coding tools. The role requires strong autonomy, organization, attention to detail, and leadership in a full-time in-person setting in Los Angeles and/or Detroit.

Oversee global resource planning and allocation across client portfolios, balancing employees and contractors against delivery needs. Lead capacity discussions, resolve conflicts, monitor utilization and forecasts, manage contractor onboarding and compliance, track spend, maintain Kantata data, improve forecasting and time-tracking processes, and drive adoption of operational tools. Build partnerships across delivery, creative, strategy, finance, and operations while mentoring colleagues and supporting workforce operations improvements.

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Provide Tier I technical support for smart cooler vending operators. Receive and categorize support requests, guide customers through approved troubleshooting, assist with onboarding and app usage, gather connectivity and payment-reader information, document issues, communicate next steps, and follow up. Escalate complex connectivity, backend, hardware, payment integration, and vendor issues to Tier II support while maintaining clear customer communication and accurate records.

Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.

Short-term, remote paid project to export and redact personal financial data from at least seven apps/services (covering five mandatory categories), create two financial artifacts, follow quality and recency requirements, and submit redacted files for review and final approval.

Leads company strategy and operations directly with the CEO at an early-stage payments fintech. Owns planning, goals, operating cadence, executive and board materials, cross-functional execution, operational team management, service levels, staffing, escalations, and decision analysis including pricing, corridor economics, partnerships, and market entry. Partners with product on prioritization and market strategy while managing support, product operations, and compliance operations.

Lead company-wide strategy and operating cadence directly with the CEO. Manage customer support, product operations, and compliance operations; own planning, goals, service levels, executive workstreams, board materials, and cross-functional execution. Analyze corridor economics, pricing, partner performance, market entry, and build-versus-buy decisions. Support product prioritization and competitive positioning while ensuring operations scale within regulated payments and fintech environments.