Top IT Support & Helpdesk Jobs in Philadelphia, PA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Director of Technology leads the IT function, focusing on strategy, infrastructure, vendor management, and project execution for new cafe openings, ensuring operational reliability and security compliance.

The D365 CoE IT Service Owner leads the Dynamics 365 team, manages service delivery, ensures alignment with business needs, and oversees service enhancements and agreements.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Application Support Specialist provides technical support for applications, manages service tickets, documents processes, and collaborates with vendors and business units to enhance technology solutions.

The Application Support Specialist handles technical support for implementation, documents application performance, manages service tickets, and collaborates with vendors and business units to improve system functionality.

The Associate Systems Engineer provides tier 1 and 2 support for desktop and laptop systems, troubleshoots Windows OS issues, and assists in projects like Active Directory migration.

The IT Workday Payroll & Absence Configuration Analyst configures and maintains Workday's payroll and absence systems, troubleshooting and optimizing workflows, and ensuring compliance with regulations. This role collaborates with payroll operations, conducts testing and validation, and provides training and guidance to teams on system functionality and processes.