At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Position Summary:
The Manager of Desktop and Collaborative Applications leads a team within Information Technology focused on delivering a seamless and secure user experience across desktop, mobile, A/V, and collaboration platforms. This role is responsible for optimizing workspace technologies with a strong emphasis on Microsoft and complimentary solutions. The position reports to the Director of IT Operations and plays a key role in driving innovation, usability, and operational excellence across the enterprise.
Essential Functions:
Lead the Desktop and Collaborative Applications team to deliver a seamless, secure, and productive end-user experience across all workspace technologies.
Optimize the user experience across desktop environments, mobile devices, A/V systems, and peripherals, ensuring consistency and reliability across platforms.
Own the strategy and lifecycle management of Microsoft technologies including Windows OS, Microsoft 365 (Teams, SharePoint, Exchange Online), Intune, and Azure AD.
Oversee mobile device management (MDM) and endpoint security for smartphones, tablets, and laptops using tools like Intune and conditional access policies.
Ensure high performance and usability of A/V systems in conference rooms and shared spaces, including integration with Microsoft Teams Rooms.
Collaborate with infrastructure, cybersecurity, and service desk teams to deliver scalable, secure, and user-friendly desktop and collaboration solutions.
Develop and maintain standards, documentation, and policies for desktop, mobile, and collaboration technologies.
Analyze user feedback and performance metrics to drive continuous improvement in workspace technology and support services.
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Qualifications:
Education: Bachelor's Degree
10+ years of experience in IT operations with a focus on end-user computing, mobility, and collaboration platforms.
3+ years in a leadership or management role, with proven ability to lead technical teams and cross-functional initiatives.
Deep expertise in Microsoft technologies including Windows OS, Microsoft 365 (Teams, SharePoint, Exchange Online), Intune, and Azure AD.
Experience with endpoint and mobile device management tools such as Intune, JAMF.
Strong understanding of A/V systems, peripherals, and workspace technology integration, especially within Microsoft Teams Rooms environments.
Familiarity with identity and access management, conditional access, and device compliance policies.
Excellent communication and stakeholder management skills, with a user-centric mindset.
Ability to drive change, improve processes, and deliver measurable improvements in user experience across desktop and mobile platforms.
Physical Demands:
The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.
Required to sit; climb or balance; and stoop, kneel, crouch or crawl
Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
Our Values:
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Top Skills
What We Do
Globus Medical, Inc. is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products. Founded in 2003, Globus’ single-minded focus on advancing surgery has made it the fastest growing company in the history of orthopedics. Globus is driven to utilize superior engineering and technology to achieve pain free, active lives for all patients.
Additional information can be accessed at www.globusmedical.com.
IMPORTANT NOTICE TO JOB APPLICANTS:
POTENTIAL FRAUD ALERT. Globus Medical has been made aware of an online scam where unknown entities are posing as Globus Medical recruiters in an attempt to obtain personal information as part of our application or job offer process.
Before providing any personal information to outside parties, please verify the following:
• All legitimate Globus Medical recruiter email addresses end with “@globusmedical.com”
• No application process should include a cloud-based document (ex. Google doc) asking for personal information
• The position described is found on our careers site at globusmedical.com/careers
