Top IT Support & Helpdesk Jobs in Philadelphia, PA

Manage and secure IT infrastructure, providing support for macOS and Windows systems, user account management, device deployment, and network troubleshooting.

As a Systems Analyst, you will maintain server infrastructure, resolve customer tickets, utilize virtualization tools, and deliver excellent customer service while continuously learning.

Administer and support enterprise databases and analytics applications, ensuring performance, reliability, and security while troubleshooting issues and managing access.

The Compliance Help Desk Manager oversees daily operations of the Compliance Helpdesk, ensuring accurate and timely responses to inquiries, managing team performance, and serving as Subject Matter Expert for ComplianceAnalyzer.

The ServiceNow Administrator will manage Knox's ServiceNow platform, enhance operational efficiency, automate workflows, and support cross-functional teams in various processes.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.