Top Tech Jobs & Startup Jobs in Pensacola, FL

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

Manage and optimize paid social campaigns across major platforms, QA builds, monitor pacing and performance, troubleshoot technical issues, develop strategic plans and client-facing POVs, collaborate with cross-functional teams, and support training and documentation of paid social best practices.

Leads community engagement and partnership strategies across multiple markets, advising senior leaders on local risks, stakeholder sentiment, permitting, and development priorities. Builds relationships with officials, nonprofits, unions, businesses, and community organizations; negotiates community benefit and development agreements; oversees partnerships, investments, budgets, and engagement KPIs. Coordinates cross-functional teams across government affairs, communications, legal, development, operations, and people functions to support site selection, construction, permitting, and ongoing operations.

Manage post-sales customer engagements from onboarding through renewal for Zscaler SecOps products. Provide cybersecurity education and strategic guidance, conduct executive business reviews, support renewals, mitigate retention risks, and identify expansion opportunities. Build trusted customer relationships, analyze performance metrics, gather product feedback, and collaborate with Sales, Support, Product, and technical teams to improve customer security outcomes and maximize product value.

Manage and optimize B2B SaaS email marketing across prospect and customer lifecycles. Own email roadmaps, calendars, nurture programs, segmentation, personalization, governance, and performance reporting. Use Marketo, 6sense, AI-enabled workflows, testing, and campaign insights to improve engagement, conversion, adoption, retention, and expansion. Collaborate with Campaigns, Customer Marketing, Product Marketing, Sales, Design, and other teams while ensuring messaging, AI-generated content, privacy, compliance, and deliverability standards.

Own the end-to-end People lifecycle for M&A: lead HR due diligence, partner with Corporate Development, build cross-functional integration playbooks, orchestrate Recruiting/Comp/Immigration/Payroll workstreams, and design day-1 onboarding and retention programs to integrate acquired technical teams under compressed timelines.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Lead Runpod’s outsourced BDR program end to end, including vendor governance, staffing, enablement, coaching, quality assurance, funnel handoffs, forecasting, reporting, experimentation, and CRM integrity. Build scalable outbound strategies targeting technical buyers, manage performance against pipeline and conversion outcomes, and translate market feedback into improvements for Sales, Marketing, Product, and Partnerships.

The HR Business Partner advises managers and employees on workforce planning, performance management, employee relations, engagement, organizational development, compensation, benefits, and succession planning. The role handles investigations and conflict resolution, ensures compliance with labor laws, updates HR policies, supports learning initiatives, and analyzes HR metrics including turnover, engagement, and DEI data. This six-month contract requires strong communication, discretion, HR expertise, and the ability to work independently in a fast-paced startup environment.

Owns the strategy, architecture, and implementation of production AI and machine learning systems for personalization, search ranking, relevance, and patient-provider matching. Builds recommendation engines, retrieval models, LLM applications, and scalable ML infrastructure while establishing AI safety, evaluation, and MLOps standards. The role requires hands-on model development, technical leadership, mentoring, and responsible deployment of AI in a regulated mental healthcare environment.

Lead the architecture and migration of Rula’s data platform to Snowflake and Medallion architectures. Govern warehouse performance and cloud costs, establish data contracts and intake guardrails, and enforce GitHub-based CI/CD testing for data quality and query performance. Scale AI-assisted engineering practices across teams while partnering with executives and domain engineers. The role also supports secure clinical data handling, schema evolution, semantic BI integrations, and production ELT pipeline development.

Lead end-to-end qualitative, quantitative, and mixed-methods UX research focused on patient acquisition, onboarding, booking, and initial care experiences. Frame ambiguous product questions, identify opportunities, synthesize behavioral and research data, and influence Product, Design, Data/Analytics, and Marketing decisions. Own a product area and research program while translating patient insights into measurable improvements in trust, confidence, conversion, and overall experience.

Lead Americas partner success strategy and team, build executive partner relationships, drive partner activation and commercial readiness, align cross-functional stakeholders, develop partner business plans, and evolve the regional partner model to meet growth goals.