Top Customer Success & Experience Jobs in Orlando, FL

The Case Consultant interacts with clients needing support, conducts consultations, collects data, schedules appointments, and resolves client issues professionally.

This role involves engaging with customers to generate revenue through brief conversations and small presentations about products while representing the company's values.

Serve as the primary client contact for Southeast Florida, building deep partnerships for a SaaS financial transactions platform. Advocate for clients, translate needs to internal teams, proactively resolve issues, understand product/infrastructure/pricing, and travel (~50%) for on-site visits and events.

The Division Manager supports client relationship management, drives client loyalty, manages escalations, and develops marketing strategies for the Correspondent Clearing Division. They collaborate with various stakeholders and oversee project and vendor management, focusing on growth and profitability.

As an Event Specialist, you will drive sales for products through suggestive selling, provide excellent customer service, and conduct in-store cooking demonstrations. This role is part-time on weekends with company-provided training.

The Senior Account Executive leads PR programs, manages client communications, develops media relations, and mentors junior staff in a B2B technology environment.

As an Engagement Manager, you'll manage key enterprise customer relationships in aviation and energy, ensuring successful implementation of SAF programs and ongoing customer success.

Handle bilingual communications for pre-settlement funding, coordinate with clients and attorneys, assess funding eligibility, and maintain records.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The SSDI Case Manager will oversee a caseload of 250-300 disability cases, communicating with claimants and collaborating with SSA/DDS to resolve issues.