Top Customer Success & Experience Jobs in Orlando, FL

Studio Leads at JETSET Pilates provide exceptional service to clients, assist staff, process sales, and maintain a welcoming environment.

Design and implement training programs for autonomous driving operations, ensuring safety and compliance while managing execution and data reporting.

The Client Relationship Manager builds and maintains relationships with high-value clients, enhances service communication, drives client retention, and identifies upselling opportunities within a $1.5-2M annual revenue book of business.

The TCRA Scholarship Program prepares individuals for careers as digital court reporters, providing courses, mentorship, and career placement services. Candidates must meet specific qualifications and commit to part-time employment objectives.

Manage strategy and success plans for complex, high-impact accounts. Align customer goals with measurable outcomes, build senior stakeholder relationships, lead renewals and growth, coordinate cross-functional teams, oversee projects from planning to execution, and deliver measurable customer outcomes with strong organization and project management.

Serve as strategic technical advisor to help customers adopt, optimize, and operationalize Illumio's segmentation platform. Deliver onboarding, health checks, adoption planning, executive reviews, risk identification, escalation coordination, and cross-functional partner alignment to drive measurable value and platform maturity. Travel up to 30% for customer engagements.

The Senior Specialist, Client Operations supports clients with operational and technical issues, assists in reviewing business needs, resolves client inquiries, and contributes to business development efforts.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

Support and train contracted clients, manage accounts and B2C referral pipeline, perform in-person and virtual presentations, maintain CRM records, meet quota/KPIs, collect product feedback, run site visits and local events, and occasionally travel to headquarters.

Manage a team of Customer Success Managers for the Orthopedics vertical to drive adoption, reduce churn, identify upsell opportunities, and optimize customer experience. Set strategy, KPIs, forecasting, staffing and onboarding, mentor staff, collaborate cross-functionally, and ensure high customer satisfaction and revenue retention.