Top Customer Success & Experience Jobs in Orlando, FL

Manage complex commercial claims, oversee investigations, negotiate settlements, and coordinate recovery efforts while adhering to company protocols and customer service standards.

The Senior Consulting Engineer will support customer needs through software implementations, training, and act as a trusted advisor, collaborating on MongoDB usage and product development.

As a Sales Activation Representative, you will enhance customer experiences by activating services, upselling products, and resolving complaints in a call center environment.

As a Sales and Customer Solutions Representative, you'll enhance customer satisfaction through effective communication, upselling services, and resolving issues, impacting revenue growth.

The Associate Customer Success Manager advocates for customers, overseeing their success with ServiceNow products, providing guidance, and resolving escalated issues.

Provide customer service and clerical assistance, manage records, perform data entry, and ensure smooth office operations as the first point of contact.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Sr. Support Training Specialist will design, develop, and deliver training materials for customers and partners, focusing on effective learning strategies and innovative instructional methods.

The role involves expanding relationships with Small Business customers, managing portfolios, and collaborating with internal partners to address customer needs.

The Agent Onboarding Analyst will support agent onboarding by managing contracting processes, reviewing paperwork, and ensuring smooth communication with partners to facilitate agent readiness.

The Customer Success Manager will drive product adoption, ensure customer satisfaction, and serve as the voice of the customer, liaising across various teams.

The internship provides hands-on experience in retail leadership, including daily operations, guest service, inventory management, and team dynamics.