Top Customer Success & Experience Jobs in Orlando, FL

The Registered Client Associate provides support to financial advisors and clients by managing accounts, preparing documentation, and ensuring compliance with regulations.

The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.

Response Associates in this role provide support during roadside emergencies, dispatch service providers, and ensure customer safety and satisfaction. They manage high-stress situations with empathy and accuracy while utilizing digital tools for coordination and communication.

The Lead Supervisor I oversees operations, coaches staff, handles customer interactions, ensures results, and manages team dynamics in a retail environment.

The role combines learning analytics, program support, and operations for L&D initiatives, requiring data analysis and hands-on event logistics.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

As a Sales and Customer Solutions Representative, you'll retain customers and upsell services while ensuring high customer satisfaction through effective communication and problem-solving skills.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Customer Care Specialist II ensures best-in-class customer experience through inbound and outbound calls, documentation, service requests, and coordination of services while maintaining positive customer rapport.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.