Top Customer Success & Experience Jobs in Orlando, FL

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

Manage ongoing client operations and issue resolution as primary contact for assigned clients. Lead implementations from contract to launch, analyze ride data to improve service, collaborate cross-functionally to solve systemic issues, partner with support to resolve real-time incidents, run business reviews, and drive adoption and service optimization to deliver exceptional client experiences.

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

The Engagement Manager II is responsible for maximizing customer value and retention by managing technical programs and building strong customer relationships while leading cloud strategy initiatives.

The job involves picking up occasional childcare jobs via the NannyPod app, offering flexible scheduling for various roles like babysitting, tutoring, and homework help.

The Relationship Manager develops and sustains strategic relationships within K-12 school districts, connecting educators to WorldStrides Sales teams and advocating for program adoption.

Serve as primary client contact via phone, email, and chat; troubleshoot complex technical issues; onboard and train clients; maintain CRM/ticket records; escalate problems to engineering; manage account details and billing; analyze feedback to inform product/process improvements.

The Learning Experience Design Specialist designs engaging, research-based learning experiences for primary care practices, focusing on technology adoption and workflow support while collaborating across teams.

As a Nurse Case Manager, you will oversee Workers' Compensation claims, improving patient outcomes and collaborating with various healthcare professionals to facilitate recovery and return to work.