Top Customer Success & Experience Jobs in Orlando, FL

Design, develop, and deliver training for Modernizing Medicine RCM software to clients and internal staff. Create materials, run virtual and on-site sessions, assess learner needs, provide ongoing support, collaborate with product and support teams, evaluate program effectiveness, and maintain RCM best-practice resources.

The Senior Customer Resolution Specialist addresses customer escalations, researches complaints, manages case inventories, and communicates solutions while maintaining documentation.

The Senior Clinical Research Associate manages monitoring for cardiovascular clinical trials, ensuring compliance with FDA regulations and guiding teams to resolve site issues effectively.

Lead strategic, high-touch customer success for enterprise SaaS accounts: build success plans, drive adoption, retention and expansion, run executive reviews, coordinate cross-functional teams, and translate technical solutions into business outcomes.

Manage partner/customer lifecycle for a SaaS healthcare product, prioritize and escalate client requests, negotiate with stakeholders, improve service delivery and business process flows, and maintain strong client relationships while supporting operational scalability and self-service.

Handle customer inquiries via phone, chat, and email; troubleshoot automotive cooling and installation issues; support sales with product recommendations; monitor online forums; assist order verification, shipping claims, and warranty processing to ensure timely, empathetic resolutions.

The Surety Account Manager manages client relationships, ensures compliance, processes bond submissions, and coordinates with underwriters and clients effectively.

As a Technology Sales Support Specialist, you will assist in sales scenarios, deliver technology solutions, and maintain technical documentation, requiring technical proficiency and strong customer service skills.

TaskUs is seeking referrals for various roles in digital customer experience, risk and response, AI operations, and support operations. Candidates must be at least 18 and preferably have a high school diploma or equivalent. Prior experience in fast-paced environments is required, and applicants must have a referral from a current TaskUs team member.

The Customer Success Manager manages high-value enterprise clients, ensuring retention and growth by developing strategies, engaging stakeholders, and leveraging data for decision-making.