Top Director of Operations Jobs

Lead design and build of a scalable operating architecture for Bose Audio Technology: define end-to-end customer lifecycle, establish systems/processes/governance, align Sales/Engineering/Delivery, develop business operations infrastructure (billing, usage tracking, licensing), embed customer-centric metrics, and build a high-performing team to scale platform-driven B2B operations.

Lead design and scaling of operating architecture for Bose Audio Technologies. Build end-to-end customer lifecycle systems (contracting to support), drive cross-functional alignment with Sales and Engineering, develop operational systems (billing, usage tracking, licensing), and build a high-performing Customer & Business Operations organization focused on customer-centricity and repeatable platform delivery.

Lead enterprise social strategy and operations, manage a team of strategists, scale sponsored social and revenue efforts, build analytics and reporting, manage platform partnerships and vendor relationships, and advise executive leadership to drive audience growth and performance.

Leads outpatient clinic operations, staffing, budgets, patient experience, regulatory compliance, quality improvement, strategic planning, technology integration, and revenue-cycle performance. Oversees healthcare teams, optimizes workflows and capacity, monitors operational and financial KPIs, supports provider credentialing, and collaborates with clinical, administrative, IT, and executive stakeholders to improve care delivery and service growth.

Leads strategic, operational, and financial performance for Women’s Health, Endocrinology, and Nutrition service lines. Oversees daily healthcare operations, budgets, patient access, quality and safety, regulatory compliance, growth initiatives, data-driven performance improvement, physician engagement, and referral partnerships. Manages multidisciplinary teams and collaborates with clinical and administrative leaders to improve patient experience, care pathways, resource utilization, and service line outcomes.

Leads Northeast-sector operations, business development, client relationships, and multidisciplinary infrastructure projects. Responsibilities include procuring projects, managing project teams from bid through completion, overseeing staffing and deliverable quality, mentoring employees, coordinating multiple projects, reviewing contract and budget changes, serving as project manager for strategic work, improving operational processes, and representing EXP with clients and professional organizations.

Lead Swedish Hill’s multi-unit operations across Austin and expansion markets, including Dallas. Own brand-wide P&L performance, budgeting, labor efficiency, COGS, operating standards, systems, vendor networks, and market openings. Oversee bakery, cafe, deli, retail, catering, wholesale, and production operations while developing General Managers and department leaders. Report performance to senior leadership and ownership, standardize processes, and ensure consistent quality, culture, and operational execution across locations.

Leads operations across manufacturing, warehouse, maintenance, installation, scheduling, purchasing, logistics, and CAD functions at two locations. Establishes operating standards, production cadence, KPIs, safety and OSHA compliance, capacity validation, delivery performance, cost control, and margin protection. Manages department leaders, staffing, development, accountability, succession planning, inter-site logistics, labor productivity, rework reduction, and process standardization.

Leads daily operations at a manufacturing facility, overseeing production, manufacturing engineering, lean/continuous improvement, maintenance, EH&S, materials, and quality. Drives safety, production, quality, cost, budgeting, forecasting, capital investment, procurement, resource allocation, workforce planning, and operational improvements. Partners with HR on hiring, training, and evaluations while reporting performance to management and supporting strategic business objectives.

Leads office operations across finance, delivery, quality, budgeting, staffing, overhead, facilities planning, leasing, and improvements. Monitors operational performance, project reviews, client audits, utilization, and other metrics. Coordinates with division staff, hiring managers, HR, sales leadership, and office committees. Supports planning, sales pursuits, renovations, industry events, and client engagement while driving accountability for office delivery and financial performance.

Owns performance across 70+ bakeries, including sales, profitability, P&L, guest experience, operational excellence, and people results. Leads and develops District and Area Managers, builds succession pipelines, improves productivity and costs, ensures food safety and brand standards, translates company strategy into field execution, and partners cross-functionally on growth initiatives. Requires frequent bakery visits and hands-on leadership in a fast-growing, geographically dispersed business.

Oversees convention center operations, event setup, housekeeping, changeover, equipment maintenance, staffing, safety, vendors, contractors, budgets, inventory, and facility readiness. Supervises department teams, enforces policies and emergency procedures, coordinates preventive maintenance and energy-saving initiatives, resolves operational issues, supports service agreement negotiations, and assists with construction, remodeling, and expansion projects.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.

Leads financial planning, budgeting, forecasting, project accounting, grant and contract compliance, and operational systems for an education center. Oversees financial reporting, variance analysis, audits, invoicing, payroll coordination, and fund disbursements. Develops dashboards, KPIs, and statistical analyses for leadership and stakeholders. Partners with HR, IT, Facilities, Business Office, and College leadership on policies, process improvement, hiring workflows, strategic planning, and cross-functional operational initiatives.

Leads Affirm’s global customer operations vendor strategy and BPO network, overseeing governance, performance, compliance, resiliency, cost optimization, AI-enabled servicing innovation, and executive escalations. Manages Vendor Managers across international markets, drives vendor selection and recovery, leads large-scale transformations and migrations, partners with analytics and cross-functional teams, and develops a high-performing, customer-centric organization.

Provides strategic and operational leadership across primary care, dental, and behavioral health locations. Oversees clinic managers, staffing, patient access, compliance, emergency preparedness, workforce planning, quality improvement, and operational efficiency. Serves as liaison between clinics and administration, supports policy implementation, manages privacy and security responsibilities, and uses operational and financial data to guide decisions. Builds relationships with community and healthcare stakeholders while ensuring continuity of clinic operations and compliance with HIPAA and applicable regulations.

Directs daily operations across thin-film, camera and optics production, supply chain, warehousing, facilities, and quality. Develops capacity and production strategies, drives Lean and Six Sigma improvements, manages budgets and KPIs, ensures ITAR, EAR, ISO, and military-specification compliance, and leads cross-functional teams. Partners with Engineering on new product introduction and design for manufacturability while collaborating with Sales, Program Management, Finance, and Quality to achieve safety, quality, delivery, cost, and growth objectives.

Leads operations for an IT managed service provider, overseeing service delivery, operational margins, processes, documentation, staff development, training, budgets, performance metrics, and team accountability. The role participates in company leadership, builds scalable operational standards, drives continuous improvement, and executes short- and long-term business roadmaps. Prior IT MSP experience is required, along with strong leadership, mentoring, customer service or technical operations experience, and a results-focused mindset.

Directs facility operations for a homeless services program, overseeing maintenance, security, fire safety, kitchen operations, inventory, repairs, inspections, compliance, emergency response, staffing, purchasing, reporting, and operations personnel. Collaborates with social services and clinical teams to protect resident safety, manages contractors and work orders, supports recruiting and training, and provides 24-hour on-call coverage. The role also operates program vehicles and represents the organization in community and regulatory meetings.

Directs regional logistics operations across multiple sites, partnering with General Managers and customers to improve performance, safety, efficiency, and profitability. Owns complex customer relationships, develops value-added solutions, leads business reviews, monitors KPIs, and implements strategic programs. Provides leadership, coaching, and training while driving Lean Six Sigma continuous improvement and cross-functional initiatives. The role requires substantial supply chain leadership, budgetary responsibility, customer management, and frequent travel.

Leads operations for two aerospace manufacturing business units, with responsibility for P&L, budgets, capacity planning, capital investment, staffing, cost control, quality, productivity, delivery, customer communication, and continuous improvement. Establishes goals, monitors performance, drives corrective actions, and mentors teams while maintaining compliance with aerospace standards, customer requirements, safety expectations, and ITAR restrictions.

Leads program strategy and operational performance across Sports, Aquatics, Gymnastics, Teens, and Family programming. Oversees program quality, budgeting, financial sustainability, staffing, participant experience, safety, compliance, facility readiness, and continuous improvement. Builds and develops high-performing teams, collaborates with executives, volunteers, community partners, and stakeholders, and strengthens programs to advance the YMCA’s mission and community impact.

Leads daily Loan Servicing and Deposit Operations, overseeing service quality, compliance, risk controls, issue resolution, team development, performance metrics, process improvement, automation, technology partnerships, budgeting, and operational transformation. The role manages multiple teams and translates strategic priorities into executable operational plans while ensuring regulatory and internal standards are met.

Provides strategic and operational leadership across manufacturing, supply chain, maintenance, facilities, EH&S, and operational excellence. The role drives safety, quality, delivery, cost, inventory, productivity, customer satisfaction, and workforce development objectives. Responsibilities include implementing lean and continuous-improvement strategies, improving equipment reliability, leading engineering and capital projects, managing operational budgets, and developing high-performing leadership teams. The Director reports to the General Manager and supports long-term growth and operational capability.

Directs day-to-day operations for the multi-institutional AI-BIOME research program. Responsibilities include managing budgets, grants, contracts, procurement, subawards, reporting, compliance, staff supervision, hiring, facilities, cloud laboratory support, shared core facilities, events, communications, and stakeholder coordination. The role develops operational policies and infrastructure supporting research, education, workforce development, and outreach while ensuring sponsor and institutional requirements are met.